Findings from LIRNEasia’s Mobile 2.0 study on m-government services has been published in India’s Economic Times, Ahmedabad. The research examines the potential for the supply of government services over the mobile through a case study of such a system developed by Mumbai-based Zero Mass Foundation, that has proved popular in the country.
“This is one of the highly effective tools for achieving financial inclusion. But the system is suffering because of the lack of interest among government agencies. There needs to be a policy change to take the model further and make the system financially viable,” says IIM-A Professor and LIRNEasia‘s Senior Research Fellow, Subhash Bhatnagar, PhD.
The research is a part of a larger study conducted by LIRNEasia on the use of mobiles for more-than-voice.
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