Bill shock; FCC steps in

Posted on October 15, 2010  /  0 Comments

Federal Communications Commission decided to step in and investigate on “Shocking bills” received by mobile customers in USA. FCC is looking into whether the mobile operators must do a better job by alerting the customers when they are roaming in foreign networks.

Kerfye Pierre’s thanks for helping out victims of Haiti’s earthquake? A $35,000 bill from T-Mobile.

Pierre tells CNN that she racked up about $35,000 while texting family and friends from Haiti with the news that she had just survived the devastating earthquake. T-Mobile offered to waive voice plans for Americans who were volunteering there after the crippling disaster, but Pierre said she didn’t realize that the waiver didn’t include textmessages.

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