LIRNEasia’s comments on the proposed new regulations on integrated financial consumer protection framework seek to promote financial inclusion of persons with disabilities (PWD). These comments are based on insights derived from multiple quantitative and qualitative research projects on PWD by LIRNEasia. Below are some of key research findings.
- There are 570,007 PWD in the country, which is 4% of the population aged 15-65.
- 73% of PWD have monthly income and 31% of PWD receive a social security allowance.
- 50% of PWD do not have access to a bank account and 91% do not own a credit or debit card.
- Only 76% of PWD have National Identity Card and 7% have Disability Identity card.
- Only 81% of PWD can communicate verbally and 16% use sign language to communicate.
- Retail bank staff is not aware of PWD rights and various requirements of PWD, the qualitative research revealed. The customers’ requirements vary with the type/level of the disability: partial blindness, complete blindness, dyslexia, deaf, deafened and hard of hearing, etc.
Our response to new financial consumer protection framework is given here.