expectations Archives


For those of us who have been thinking about e commerce and the reasons for people not taking to it in large numbers for decades, the COVID-19 related lockdowns gave much to reflect on. Below is an excerpt from something I wrote in the first weeks of the Sri Lankan lockdown in the Daily FT and also in Sinhala. E commerce vendors in Sri Lanka were having a hard time making sales. And these were companies that were dealing with items that do not go bad. The demand that spiked in the past weeks was mostly for goods such as dairy, fruit and vegetables that require care in storage and transportation.