A paper based on work Roshanthi Lucas Gunaratne and I did over the past two years is finally published in a peer-reviewed journal, info. Here is an excerpt of the abstract: Purpose – There are significant shortcomings in the current method of estimating the indicator “Proportion of internet users” by the International Telecommunication Union (ITU) in countries where demand-side data are unavailable. In the absence of demand-side surveys, governments calculate the proportion of internet users on the basis of the number of subscriptions and a multiplier, which leads to arbitrary values. Errors in such base indicators ripple through the system, causing significant errors in composite indicators, and should be minimised. The purpose of this paper is to propose a new evidence-based methodology, in the absence of demand-side surveys, to estimate the proportion of individuals using the internet.