LIRNEasia has developed an innovative diary method to capture the usage patterns of phone among BOP users who don’t own any phone. Dubbed as “Teleuse@BOP3” we surveyed 9,750 sample representatives across India, Pakistan, Bangladesh, Sri Lanka, the Philippines and Thailand during Q4 of 2008. Our researcher Nirmali Sivapragasam has authored, “The Future of the Public Phone: Findings from a six-country Asian study of telecom use at the BOP” in early 2010. Nirmali went for higher studies to Lee Kuan Yew School of Public Policy at the National University in Singapore. There, with a fellow student Juhee Kang, Nirmali further enriched her aforementioned study in 2011.