bill shock Archives — LIRNEasia


A major step in consumer protection has occurred in the US, with customers now being warned when their data usage and bills go above a threshold. Is this a problem for us in South Asia. Yes, for the TOP (top of the pyramid) customers who actually receive bills. But for our clients, the bottom of the pyramid teleusers, there will be no shock; just disconnect. Because 99.

Bill shock; FCC steps in

Posted on October 15, 2010  /  0 Comments

Federal Communications Commission decided to step in and investigate on “Shocking bills” received by mobile customers in USA. FCC is looking into whether the mobile operators must do a better job by alerting the customers when they are roaming in foreign networks. Kerfye Pierre’s thanks for helping out victims of Haiti’s earthquake? A $35,000 bill from T-Mobile. Pierre tells CNN that she racked up about $35,000 while texting family and friends from Haiti with the news that she had just survived the devastating earthquake.