LIRNEasia’s ‘Rapid Response Program’ is exactly what the name suggests. We react to immediate information needs of telecom regulators, at short notice. The response might not be lengthy and as comprehensive as we would like it to be, but nevertheless helpful, as Bangladesh Telecommunication Regulatory Commission (BTRC) have realised. LIRNEasia saw BTRC’s move to issue three new Broadband Wireless Access (BWA) licenses a positive development, as Bangladesh is certainly not a country that can boast of quality and affordable broadband. This is what we learnt from our research: Exceptionally high cost of broadband remains a key barrier that prevents the development of the BPO industry in Bangladesh.