The distinction between public goods and activities with significant positive externalities was developed in conversation the our Advisory Council Member Randy Spence. I used it develop a schema that people could use as they think through what government should and should not do. I illustrated the positive externalities discussion using the postal service, because it had explicitly come up in discussions within a statist political party. People are used to government-operated postal monopolies. In country after country, they are losing money and failing to provide services of adequate quality.
It is quite intriguing how often moderators and many panelists default to a position that advocates government action and subsidies at the sessions I have heard so far. The evidence is clear on what worked and what did not with regard to first generation connectivity. Government supply failed. Government subsidies were not disbursed for the most part. The Independent Evaluation Group of the World Bank was critical of the universal service initiatives supported and funded by the World Bank over 10 years.
Rohan Samarajiva regularly writes in the Lanka Business Online Choices column. In this weeks’ article by bringing examples of recent Internet hypes (Bill Clinton’s speech on Barack Obama) he talks about the government, Internet and the control over the content. Once the governments get involved, there will have to be controlled gateways, like they have in Bangladesh. Will the government charge for its services? You bet it will.
Ministers making statements outside their areas of competence without consulting appropriate authorities is no way to govern. But that apparently is what the Pakistan Interior Minister has done by announcing the end of prepaid mobile in his country, according to Dawn: In a meeting on Friday the operators took strong exception to Rehman Malik’s statement and declared it uncalled for. “The statement has created panic in the industry and it appears that it might have been given purposely to target the telecom industry,” an official of a leading operator told this correspondent. He said in the meeting the operators had also decided to see the PTA chairman in this regard.
A search is on for the right metaphor. What is the new role for government — a platform? a vending machine, into which we put money to extract services? a facilitator? And what, indeed, is the new role for us — the ones we’ve been waiting for?
Today, Rohan Samarajiva delivered a speech at TEDx Colombo held at the Punchi Theater, entitled “Government services: Anytime, anywhere, any official language, now.” Much emphasis was laid on the usage of ICT in order to help trilingual government service delivery. Using the T@BOP data he illustrated the popularity of mobiles among the Sri Lankan BOP, and therefore their suitability as a medium for accessing government services, to answer queries or assist in contacting other government offices. This kind of help line service cannot be provided by private organizations; government has to be involved, in order to provide credibility. Ultimately, any citizen should be able to get things done, without hesitation, promptly, no matter what language they speak.