There is no reason why Pakistan, Bangladesh, Sri Lanka, and even the microstates of Bhutan and Maldives cannot get BPO business, not in competition with the Indian juggernaut, but in a complementary way. Sri Lanka had no BPO business to speak of prior to 2002, despite similarities with South India where it was booming. It was only after the international liberalization of 2002-03 that BPOs started in a significant way in Sri Lanka, though that promising start has been affected by the unsettled security situation. For the policy makers and implementors in these countries to contemplate: 1 percent of USD 60 billion is USD 600 million. That is not chump change.
The Hindu Businessline, Thomas K Thomas, New Delhi , July 13Increasing usage of broadband and Internet-based services has prompted Indian international bandwidth providers to raise their capacity by 95 per cent over a one-year period. According to the Telecom Regulatory Authority of India, bandwidth owned by various gateway service providers such as VSNL, Reliance Communication and Bharti has gone up to 12.7 Giga bytes in March 2006 compared to 6.5 Giga bytes at the end of the previous financial year. Explaining the growth, Mr Kiran Karnik, President, Nasscom, said: “Bandwidth requirement is largely being driven by the IT industry, particularly the BPO sector, and also rapid Internet adoption at homes.