Contention Ratios varying from 1:50 and 1:20 (Can be relaxed a bit in residential as the links are not shared) is what LIRNEasia and TeNet jointly proposed, but Telecom Regulatory Authority of India (TRAI) thought it best to adopt 1:50 and 1:30. According to ‘Guidelines for service providers providing Internet/broadband services for ensuring better quality of service’TRAI issued on March 2, 2009, ISPs are expected not only to maintain contention ratios above these values but also be open to subscribers on what they will deliver – instead of promises they cannot make. In addition we received some publicity from Indian online media. Good to know people start taking notes. More on LIRNEasia’s Rapid Response program here.