LOW-INCOME TELEPHONE USERS IN ASIAHello, can you connect us? By Francis Hutchinson & Lorraine Carlos Salazar, For The Straits Times Source: The Straits Times, June 12 2007 – Review Section See print version NEW research on the use of telecommunications among low-income groups in India, Pakistan, the Philippines, Sri Lanka and Thailand challenges the conventional wisdom that, in developing countries, customers for high- technology goods are to be found only among high-income groups. According to a multi-country survey, the poor are already accessing telecommunications and form a large untapped market with significant unmet demand. This wide and deep client base offers vast opportunities for enterprising telecommunications companies if they can develop appropriate business models to cater to them.