In May 2007, I made a presentation to high-level committee appointed by the government of Bangladesh to recommend reforms to the way international telecom traffic was handled. I neglected to spell out what BPO stood for. “What is BPO” was the question from the audience. Seven years later, Bangladesh is ranked 26th in the AT Kearney Global Services Location Index. That is great.
The AT Kearney Global Services Location Index for 2011 is out. I seem to have missed the 2010 report, so comparing with 2009, which I did do a post on. India is still number 1 and China is number 2. No change. Thailand has slipped to 7 from 4, overtaken by Indonesia.
AT Kearny has issued the 2009 Global Services Index. The good news for South Asia is that Sri Lanka has moved up from 29 to 16 and Pakistan from 30 to 20. India, of course, sits at the top, no change from 2007. The advances of Sri Lanka and Pakistan have been at the expense of the Northern European countries (e.g.