From late April to today, we were engaged in a major push on getting the findings of how ICTs could help improve electricity customer relations out to regulators and other stakeholders in Bangladesh, India and Sri Lanka. This is not as simple as telecom which is a central subject in all countries. In India, we (and our partners) succeeded in attracting regulators from three important states (Bihar, Gujarat and Maharashtra) to the half-day dissemination event. In Bangladesh, the Chair of the Bangladesh Electricity Regulatory Commission chaired the event and was present throughout. Today, we had a three hour exchange of ideas with the Director General and senior staff of the Public Utilities Commission of Sri Lanka.