Author Archive for Rohan Samarajiva

Were the original e Sri Lanka telecenters urban or rural?

Politicians are not known for strict adherence to truth, but I personally thought the Minister of Science and Technology Tissa Vitarana being a man of science was cut from different cloth. The first time he stated that the original telecenters set up under e Sri Lanka (Vishva Gnana Kendra or VGKs) were in urban areas and that after the government changed in 2004, the decision was taken to take them to rural areas (renamed as Nenasala), I blamed not him, but the flunkies at the ICT Agency who did not give him the true facts. None of the VGKs were in major urban centers, while the Nenasalas are in the centers of major cities (e.g., one inside the Dalada Maligawa premises and another inside the Natha…

Bangladesh budget retains some barriers to connectivity

Talk in the Bangladesh telecom sector has been focused on taxes these days because the government had proposed a 25% tax on handsets and the retention of the controversial TK 800 tax on SIMs. These are counterproductive taxes both in terms of improving government revenues and connecting people electronically; their combined effect is to make it a lot more expensive to get connected. It’s only people who are connected who generate usage-based taxes, they are counter-productive for the government and they absolutely go against plans for a Digital Bangladesh. At the end of all the efforts to change the government’s mind, all that happened is the reduction of the handset tax. Full report in the Daily Star.

The mobile industry partially got some relief. The minister…

How to succeed in the BPO business (or not)

It appears that the India-Sri Lanka joint venture in business process outsourcing is having a hard time because Sri Lankans are difficult to train. The LBO article is worth a read, but here is a key quote.

Revenues had fallen as the US recession took its toll on the auto and restaurant businesses which comprised the bulk of its customers but that the number of clients was growing, JKH said.

Roy also said it was important for Sri Lanka to expand higher education and technology training institutions to ensure the supply of trained people if the country wants to attract more BPO business.

He said Sri Lanka had the highest number of British-qualified accountants outside Britain and should capitalise on its own strengths instead of trying to compete with…

Sri Lanka: Steepest drop in mobile prices in 2004-06

A recently released World Bank report states that mobile prices in Sri Lanka dropped by 43%, the world’s highest, in 2004-06. Next were Uzbekistan and Chad at -37% and -31% respectively.

Sri Lanka: What is the Environment Ministry doing with the envi levy?

In other countries, government are focusing on removing electronic equipment from the waste stream, basically requiring the equipment vendors to take the unwanted equipment back.

Since January, Washington State residents and small businesses have been allowed to drop off their televisions, computers and computer monitors free of charge to one of 200 collection points around the state. They have responded by dumping more than 15 million pounds of electronic waste, according to state collection data. If disposal continues at this rate, it will amount to more than five pounds for every man, woman and child per year.

In Sri Lanka, the Environment Ministry is collecting massive amounts of money from mobile usage, in the name of recycling mobile phones. There are more TV sets in the…

Media coverage of Dhaka release of migrant study results

The results of the migrant study that was conducted along with the teleuse@BOP 3 study were released in Dhaka today.

The first of the news coverage:

Expatriate Bangladeshis called home more frequently than their Pakistani, Indian, Sri Lankan and Filipino counterparts, spending $48 a month to stay in touch, a survey says.

The survey ‘”Teleuse at the bottom of the pyramid”, conducted by LIRNEasia, a regional ICT policy research institute, found 87 percent of Bangladeshi migrants called home at least once a week, while 34 percent called home daily.

Dr Rohan Samarejiva, chairman and CEO of the LIRNEasia, disclosed the result of the survey on Sunday in Dhaka.

Dr Samarejiva said the survey was conducted over 1,500 overseas and domestic migrant workers from Bangladesh, India, Pakistan, Sri Lanka, the Philippines…

Who hates mobiles?

The Shining Path did it; the JVP in Sri Lanka did it; the Taliban have made it a habit, and now the Maoists are on the job. What is this telephone envy?

Concerned over frequent setback to telecommunication, hampering operations against the Naxals, the Home Ministry has offered that the towers could be located in the premises of para-military forces stationed in the troubled districts or in the campuses of police stations.

Home Ministry officials said the highest number of 20 towers were destroyed during the last three years in Chhattisgarh, where last year alone 14 mobile telephone towers of both private and government networks were attacked.

Full story.

Sri Lanka and Pakistan rise in BPO rankings headed by India, but by enough? Where is Bangladesh?

AT Kearny has issued the 2009 Global Services Index.

The good news for South Asia is that Sri Lanka has moved up from 29 to 16 and Pakistan from 30 to 20. India, of course, sits at the top, no change from 2007. The advances of Sri Lanka and Pakistan have been at the expense of the Northern European countries (e.g., Lithuania and Latvia), Singapore and the UAE. Other than Singapore, the rest of SE Asia, including Vietnam are ahead of Sri Lanka and Pakistan. Ghana, Jordan, Egypt are still ahead.

And where is Bangladesh?

Censorship: the nuclear option

Some governments shut down telecom networks including the Internet to control dissent. Others do not. What are the conditions that give rise to the former action? Why do others not do this? Israel never shuts down telecom networks but Sri Lanka does. Why?

And yet the Twittering goes on. As states such as Iran crack down on online speech and organizing, clever netizens find ways around the controls. In Iran as well as in China, Burma and parts of the former Soviet Union, there’s an on-again, off-again process of citizens speaking out and states pushing back.

Of course, governments always have the nuclear option when it comes to the Internet: They can shut it down and keep it down. It’s what Burma did when monks took…

Britain to tax fixed lines 6 pounds a year for broadband: expect more mobile-only households

To many people’s surprise, the UK has decided to tax every fixed line 6 pounds a year to build “next generation broadband” throughout the country.

But Virgin’s network is limited and fibre-optic cables are expensive. The two firms can profitably reach only around two-thirds of the population, reckons Matt Yardley of Analysys Mason, a consultancy that helped to prepare the report. Connecting the rest at high speed will cost around £3 billion. So Lord Carter surprised the broadband industry by proposing a £6 annual tax on telephone lines, raising around £150m. That will be used to bring “next generation broadband” (a term left undefined, but probably an expansion of the BT scheme) by 2017 to the third of the country the private sector will struggle…

Cheap connectivity to East Africa, hopefully . . .

Good news for the many outside and inside government who struggled to get this done, including our colleagues from Research ICT Africa. The necessary condition for cheap connectivity is about to the fulfilled.

Last week, in the Kenyan port of Mombasa, a regional communications revolution belatedly got under way when Kenya’s president, Mwai Kibaki, plugged in the first of three fibre-optic submarine cables due to make landfall in Kenya in the next few months. They should speed up the connection of Burundi, Rwanda, Tanzania and Uganda, as well as bits of Somalia, Ethiopia and Sudan, to the online world.

Of course, as the West African cable showed abundantly, and then the landing of SEA-ME-WE 4 in Cox’s Bazar in Bangladesh did, the cable by itself does not…

Fixed line substitution driven by US economic crisis

It’s not only in Finland and India that they are returning fixed line connections . . . .

At the University of Washington, the communications department faculty did away with their landlines. (“Phones were our biggest line item,” said David Domke, the department chairman. “We’ve still got landlines in common areas and for staff, but we’re saving about $1,100 a month by getting rid of faculty phones.”)

Story. And the punchline:

“We found a way of saving money that doesn’t hurt the student experience, and I think everybody’s happy,” said Mr. Domke of the University of Washington. “With cellphones and e-mail, everyone can get hold of us. People think it’s funny that we’re the communications department and we cut phones. But it’s just a symbol, an old technology.”

Maldives cell broadcasting research showcased in World Disasters Report 2009

CB [cell broadcasting] is an intrinsic feature of GSM, UMTS and IS 95 CDMA networks, and is thus available in the two Maldivian networks. But it must be activated. Most handsets are capable of receiving CB messages but the feature must be turned on. However, in the early stages, getting customers to turn on the feature could be an effective way of educating them of mobile-based public warning.

Following stakeholder meetings that included sharing of information on the ongoing CB channel-standardization work of Study Group 2 of the Telecommunication Bureau of the International Telecommunication Union (ITU-T) and experience in attempting to use CB for public warning in Sri Lanka, the recommendations to TAM are being finalized. They include the constitution of a “trust protocol board”…

Twitter, Iran and the ability to control information

Twitter postpones scheduled maintenance to keep service available for Iranian users. Journalists request video on twitter and get deluged with responses.

The BBC’s Persian-language television channel said that for a time on Tuesday, it was receiving about five videos a minute from amateurs, even though the channel is largely blocked within Iran. One showed pro-government militia members firing weapons at a rally.

“We’ve been struck by the amount of video and eyewitness testimony,” said Jon Williams, the BBC world news editor. “The days when regimes can control the flow of information are over.”

What does this say about the ability of governments to block info? If the mobile networks and the Internet are shut down, what will happen? What are the costs to government?

Full story.

Be it resolved that mobiles have the potential to be the most transformative ICT for developing countries

Today (16th June 2009) if you were to google “great mobile debate” you will only see references to one held as part of the Forum Oxford Future Technologies Conference 2008. But if the people who ran and attended the IDRC PANall conference in Penang last week are as netsavvy as I think they are, you are likely to see Great Mobile Debate of Penang supplanting the Oxford debate in google searches.

The proposition won. I was the proponent, so not entirely unbiased, but it did, as evidenced by the cheering and the congratulations that followed. Given this was a topic that fully resonated with LIRNEasia’s 2008-10 research program, it was understandable that we won. The slides that were used are here.

In the opening statement, I showed that…