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For the longest time, I could not understand why there were no legal challenges to the regulator in Bangladesh. No one went to court, however arbitrary the decisions were. Looks like that has changed. Grameenphone has won a crucial legal battle with regulators BTRC as High Court has rejected claim for an extra Tk 236 crore in spectrum fees levied in 2008. A two-judge bench also said the BTRC was however right in asking for the spectrum and licence renewal fees without deducting value added tax.
The European Union was the only regional grouping taking concerted action to curb the exploitation of the customers of others by operators. But all this time, their actions had effects only within Europe. Now they’re capping roaming costs overall. This will cause European operators to actually negotiate for lower rates from those from whom they purchase roaming services. According to the waterbed theory (which has no foundation in fact, but is trotted out every time operators see some monopoly niche being attacked), this should result in higher roaming costs for the rest of us, non-Europeans.
The topline findings from the initial stage of the GSMA mWomen Research in India, Egypt, Papua New Guinea and Uganda were presented recently. It explored the Wants and Needs of BOP Women through a qualitative study. Some of the insights of  ‘mobile as a tool’ are below. Mobile use by BOP women seem to be driven by practical, utility-oriented needs such as family coordination and emergencies rather than the desire to socialize and ‘chat’. This is also seen when looking at perceived benefits in LIRNEasia’s teluse@BOP4 quantitative study.
There was a small but high profile Government Transformation Forum organized in Kovalam, Kerala, Feb 5-6, 2012. The Kerala Chief Minister and the Minister in charge of IT made appearances and the high-profile MP of the area, Dr Shashi Tharoor, delivered the keynote address and showed deep engagement. I chaired the session on international and Indian best practices and made a presentation based primarily on the experiences of designing e Sri Lanka back in 2002-03 and LIRNEasia research. My key message was that there were no best practices that could be imported to Kerala. What were best were what fit the specific circumstances.
Most people access the Internet using mobiles. Many use Facebook from mobiles. Our research in Java showed that people at the BOP were beginning to call Internet Facebook. Yet, Facebook does not know how to monetize mobile products? “We do not currently directly generate any meaningful revenue from the use of Facebook mobile products, and our ability to do so successfully is unproven,” the company said in its review of the risks it faces.
The IDRC workshop at which I spent the last two days was on the subject of Universities and Intermediaries in Innovation for Inclusive Development. I’ve been thinking about inclusive development in the context of the summative paper on agricultural supply chains work we’re doing. But then I’ve been thinking about universities much, much longer. Are they the appropriate vehicles for driving innovation in emerging economies, let alone inclusive innovation? The answers would be different if the question were asked about the American model of the university?

Mobile Payments and Immobile Regulators

Posted on February 2, 2012  /  0 Comments

I am borrowing the title from a presentation by Chanuka Wattegama, from the Distance Learning Center and who is also a Research Fellow with LIRNEasia. The presentation in question was made at an industry workshop on mPayments and mBanking in South Asia in Colombo,  which I attended as well giving a presentation on the potential for mPayments in agriculture. I was actually quite impressed with the crowd that was assembled and found it quite informative. LIRNEasia hasn’t worked extensively on the topic since our 2008-20010 research cycle, when our Research Fellow, Eriwin Alampay explored mMoney applications in the Philippines as well as the overall issues with respect to regulation (Financial and Telco) of such services. We even did some rapid response work, when Sri Lanka’s Central Bank expressed  their intentions to come up with new rules regarding financial transactions using mobiles.
I’ve written about this earlier, but a more fleshed out argument is in my LBO column. The story was about an award. But what I noticed was the role of telephones in the story. The award winning innovation is not just one new thing; it is a collection of process improvements. Critical elements involve phones as easy ways of contacting mothers on the one hand and health workers on the other.

Ideas to save the postal service

Posted on January 29, 2012  /  0 Comments

For those who believe in bringing the dead back to life: Even better, imagine if you could email a letter to the post office, pay for the stamp online, and never set foot outside of your door? You could send mail digitally, with minimal fuss. People still like receiving letters, if it wasn’t such a pain sending them we might do it more. All of these are simple innovations which barely even amount to innovation at all. They would just bring the post office up to the operating level of a modern teenager.
Bangladesh is on the cusp of transformative change. No certainty. It could miss the bus. Because of years of work on family planning, child health and womens’ education, its fertility rates are declining and the country is just entering the golden period in terms of demography: declining child dependency; increases in elderly dependency not yet started; and a bulge of unencumbered working-age people. But dividends come with dangers: if the demographic bulge finds no opportunities for making a living, they will rise in rebellion (e.
Though not part of LIRNEasia’s funded research, we have kept an eye on, and engaged with, issues related to services trade liberalization, partly because ICTs form a critical element of international services trade and the success of telecom reform exemplifies what can be achieved by liberalization of Mode 3 trade in services. In debates around the Comprehensive Economic Partnership Agreement between India and Sri Lanka, I recall someone raising the question as to why I was not advocated the optimal solution of multilateral agreements to liberalize trade. I answered “Doha is dead and SAARC is comatose, this is the best we got.” Now finally it appears that the death of Doha is being officially recognized. Contrary to the declarations made at the G20 summit meetings in earlier years, the world leaders seem to have finally given up on the possibility of concluding the trade talks within the parameters on which they had launched them as a single undertaking.
Strong sales for Nokia’s Lumia smartphone line based on Windows OS has changed perceptions: Analysts are expecting Nokia to rapidly reassert its relevance in the smartphone market, which it had largely to itself before the 2007 introduction of Apple’s first iPhone. Over the next 12 months, Nokia will expand its smartphone market share more than sixfold, to 12.2 percent, overtaking Research in Motion, the makers of the BlackBerry, according to I.D.C.
In his paper, author Martin Hilbert presents a conceptual framework to classify the different definitions of the digital divide by using the theory on diffusion of innovation. The author equates the diffusion of ICT to the diffusion of Innovation which is the process by which an innovation is communicated over time among the members of a social network. Figure 1 is an illustration of the diffusion of innovation.  The growth in adoption starts slowly at first and then accelerates toward the middle of the process and gradually tapers off as the number of non-adopters shrink. The exact curve depends the characteristics of the nodes of the social network.

Proto teleporting: Printing 3D objects

Posted on January 26, 2012  /  2 Comments

The NYT piece is focused on the intellectual property issues. But what I sense is the coming of age of 3D printing. As I wrote in a column in November, people will soon be able to download files of physical objects and print them out at home. Although being able to print out a new mug or toothbrush at home sounds magical, I said that there would surely be copyright problems that occur as a result of this technology’s going mainstream. This theory struck oil this week when the Pirate Bay, a notorious peer-to-peer file-sharing Web site that is a source of free copyrighted music and movies, said it was creating a new download section on its site that would enable people to freely take files a 3-D printer can recreate into physical things.
We have always emphasized that telecom is a complementary input: Does not solve problems by itself, but makes solutions possible; Multiplies the effects of interventions. Here, in Bill Gates’ thoughtful year-end message, is a great illustration. He is talking about the first winner of a Gates Foundation innovation award, a doctor from Bangladesh: In 2009, Dr. Hossain was assigned to two districts where immunization rates were 67 and 60 percent, respectively. In 2010, they were 85 and 79 percent.
Sounds so 1960s, but . . . This should change investment risk calculations, in Africa for now. But how broad will the ripples run?