I have always considered Disney to be operating at the cutting edge of service delivery and crowd management. According to the NYT, it appears that they are planning to transform both using location-sensitive technologies and big data. The ambitious plan moves Disney deeper into the hotly debated terrain of personal data collection. Like most major companies, Disney wants to have as much information about its customers’ preferences as it can get, so it can appeal to them more efficiently. The company already collects data to use in future sales campaigns, but parts of MyMagic+ will allow Disney for the first time to track guest behavior in minute detail.
We have consistently argued that human beings must be associated with, and be accountable for, SIMs. The imperatives of the Budget Telecom Network Model cause companies (or more, the thousands of resellers who actually interact with customers) to give away SIMs without too many controls. Therefore, one must be judicious in enforcing the rules. We have been pointing to Pakistan as a model. Kenya, it appears, is exemplary of what not to do.
For too long the government of Bangladesh has hesitated to accept the fact that the only realistic way a majority of its people can be connected to the Internet is over wireless media and has tended to treat the mobile industry as a cash cow to be taxed in order to fund Digital Bangladesh and other general expenses. Therefore, it is heartening to hear the new BTRC Chair recognizing the reality in a report carried in the Daily Star. One hopes that he is not talking about FTTH (except to apartment blocks and such) when he refers to optical fiber in the same sentence. One seriously hopes that he is talking about optical fiber in the backhaul network. Ensuring open access to the existing optical fiber network within Bangladesh operated by BTCL should be a priority for the BTRC if it wishes to improve Internet access.
We’ve been of the opinion that the only way to sustainably serve the poor is to see them as customers. Our research supported this conclusion. Here is a story from HuffPost about some people who are putting USD 8 million behind this idea. There is actually more. A team of technology veterans has raised $8 million for one of the first funds making early-stage investments in companies meeting the basic needs of low-income customers at the base of India’s economic pyramid.
Per capita GDP (PPP) of Myanmar is US$1,300 and each mobile connection costs $240 only. The country has “succeeded” to raise teledensity from 1 percent in 2005 to 5.4 percent in 2011. State-owned monopoly has been the sole culprit behind such abysmal state of telecoms profile. The authorities have, however, realized their good days are nearing to an end.
I entered the policy and regulation space through an unusual door: the AT&T Divestiture Case of the early 1980s. There the evidence of consumer harm was clear to all: Lily Tomlin had seen to that. That was not the case with Google. “The way they managed to escape it is through a barrage of not only political officials but also academics aligned against doing very much in this particular case,” said Herbert Hovenkamp, a professor of antitrust law at the University of Iowa who has worked as a paid adviser to Google in the past. “The first sign of a bad antitrust case is lack of consumer harm, and there just was not any consumer harm emerging in this very long investigation.
Asia is said to the last redoubt of belief in the Westphalian state. The Internet is fundamentally incompatible with the notion of a national state (legislature, executive and judiciary) having untrammeled authority over all that went on within its boundaries. It is therefore understandable that government officials have trouble dealing with Internet policy. But as stated by this observer of the Indian process, it appears that Indian officials have overcome these handicaps, thanks to vibrant stakeholder engagement: But a subsequent close engagement on their part with the government seems to have borne fruit. The positions that were put forward in Dubai by the Government of India in the end were far more nuanced, effectively taking into account many of the concerns that civil society and industry had put on the table.
It was President Truman who wished for a one-armed economist. One who would not qualify every statement, with “on the other hand . . . .
It is said that the late founder of Hyundai helped break the isolation of N Korea by striding across the DMZ with a herd of cattle. Google’s Executive Chair Eric Schmidt is going to N Korea. Is he taking with him promises of 21st Century cattle? And as the Internet began connecting the world — a movement South Korea embraced — North Korea reinforced its moat of security. Travelers arriving in Pyongyang are ordered to leave their cellphones at the airport and all devices are checked for satellite communications.
It’s like a country with excellent seaports but bandits rule the roads and highways. Welcome to Nigeria, which has awarded four 3G licenses in 2007. It also boasts of four submarine cables with an installed capacity of over 19.2 terabytes international bandwidth. The country was never short of hype.
Making affordable communication devices for the BOP is not a high school project. It requires strong backing from every stakeholder of the industry. GSMA’s Emerging Market Handsets (EMH) was intended to make the mobile handsets at or below $30 level. Motorola won the GSMA’s deal. My study on Stolen Handsets has captured the semiconductor industry’s involvement in scaling down the handset prices.
In a recent amendment to the Quality of Service of Broadband Service Regulations, 2006, the Telecom Regulatory Authority of India (TRAI) states: The purpose of these regulations is to prescribe financial disincentives on the service providers for failure to meet the prescribed Quality of Service (QoS) benchmarks for Broadband Services. These regulations prescribe financial disincentive on Broadband Service providers for noncompliance with the benchmark at a rate not exceeding Rs. 50000 per parameter for the first noncompliance and Rs. 100000 per parameter for subsequent non-compliance of the benchmarks. This amendment is effective from the 1st of January 2013 and provides for a deterrent against false reporting and delay in submission of mandatory quarterly Quality of Service benchmark reports.
The Bangladesh delegation flew to WCIT 2012 without necessary homework. Members had, however, informally said they would “follow the crowd” in the conference at Dubai. And they kept their word while voting in favor of the new ITR. After coming home, the team leader is triumphant: Least developed countries like Bangladesh will be benefitted from the recent amendment to international telecom regulations, said an official. Subscribers in Bangladesh will enjoy reduced international roaming charges, better internet security, freedom from junk mails, and wider access to international communication.
Many countries left the final decision on the ITRs to officials. In some case like Kenya, the officials applied their minds. In too many developing countries, it was a knee-jerk response based on maximizing national control and/or loyalty to the ITU. India is different. “ITU should only focus on telecom sector and not get into information and communication technology as they have tried to do through the Dubai convention last week,” said Subho Ray President of Internet and Mobile Association of India.
Of all the books I read in Grad School, perhaps the one I treasure the most is Exit, Voice and Loyalty (1970) by Albert Hirschman. We anchored our current project on that book. Every so often we explain the acronym HHI and Hirschman’s name comes up again. It is said that a 700 page biography will be out next year. Look forward to it.
It’s a rare government servant who does not believe that his prime directive is not that of giving all possible power to his government. Refreshing. But Dr Ndemo had indicated he would not support the inclusion of internet in the ITU regulations even before he left the country for the conference. “Why would we want to change anything? This period that ITU has not been regulating internet there have been tremendous innovations.