For the longest time, I could not understand why there were no legal challenges to the regulator in Bangladesh. No one went to court, however arbitrary the decisions were. Looks like that has changed. Grameenphone has won a crucial legal battle with regulators BTRC as High Court has rejected claim for an extra Tk 236 crore in spectrum fees levied in 2008. A two-judge bench also said the BTRC was however right in asking for the spectrum and licence renewal fees without deducting value added tax.
The European Union was the only regional grouping taking concerted action to curb the exploitation of the customers of others by operators. But all this time, their actions had effects only within Europe. Now they’re capping roaming costs overall. This will cause European operators to actually negotiate for lower rates from those from whom they purchase roaming services. According to the waterbed theory (which has no foundation in fact, but is trotted out every time operators see some monopoly niche being attacked), this should result in higher roaming costs for the rest of us, non-Europeans.
The topline findings from the initial stage of the GSMA mWomen Research in India, Egypt, Papua New Guinea and Uganda were presented recently. It explored the Wants and Needs of BOP Women through a qualitative study. Some of the insights of  ‘mobile as a tool’ are below. Mobile use by BOP women seem to be driven by practical, utility-oriented needs such as family coordination and emergencies rather than the desire to socialize and ‘chat’. This is also seen when looking at perceived benefits in LIRNEasia’s teluse@BOP4 quantitative study.
There was a small but high profile Government Transformation Forum organized in Kovalam, Kerala, Feb 5-6, 2012. The Kerala Chief Minister and the Minister in charge of IT made appearances and the high-profile MP of the area, Dr Shashi Tharoor, delivered the keynote address and showed deep engagement. I chaired the session on international and Indian best practices and made a presentation based primarily on the experiences of designing e Sri Lanka back in 2002-03 and LIRNEasia research. My key message was that there were no best practices that could be imported to Kerala. What were best were what fit the specific circumstances.
Most people access the Internet using mobiles. Many use Facebook from mobiles. Our research in Java showed that people at the BOP were beginning to call Internet Facebook. Yet, Facebook does not know how to monetize mobile products? “We do not currently directly generate any meaningful revenue from the use of Facebook mobile products, and our ability to do so successfully is unproven,” the company said in its review of the risks it faces.
The IDRC workshop at which I spent the last two days was on the subject of Universities and Intermediaries in Innovation for Inclusive Development. I’ve been thinking about inclusive development in the context of the summative paper on agricultural supply chains work we’re doing. But then I’ve been thinking about universities much, much longer. Are they the appropriate vehicles for driving innovation in emerging economies, let alone inclusive innovation? The answers would be different if the question were asked about the American model of the university?

Palau is a visionary country

Posted on February 3, 2012  /  0 Comments

Palau is a small beautiful country in the North Pacific with a population of 20956 and area of 459 square kilometers. It consists of more than 300 islands and atolls. Palau’s size did not stop it from introducing competition into its telecom sector earlier than many of the Pacific countries.

Palau is a small beautiful country in the North Pacific with a population of 20956 and area of 459 square kilometers. It consists of more than 300 islands and atolls. Palau’s size did not stop it from introducing competition into its telecom sector e...

Mobile Payments and Immobile Regulators

Posted on February 2, 2012  /  0 Comments

I am borrowing the title from a presentation by Chanuka Wattegama, from the Distance Learning Center and who is also a Research Fellow with LIRNEasia. The presentation in question was made at an industry workshop on mPayments and mBanking in South Asia in Colombo,  which I attended as well giving a presentation on the potential for mPayments in agriculture. I was actually quite impressed with the crowd that was assembled and found it quite informative. LIRNEasia hasn’t worked extensively on the topic since our 2008-20010 research cycle, when our Research Fellow, Eriwin Alampay explored mMoney applications in the Philippines as well as the overall issues with respect to regulation (Financial and Telco) of such services. We even did some rapid response work, when Sri Lanka’s Central Bank expressed  their intentions to come up with new rules regarding financial transactions using mobiles.
IDRC is starting a new initiative on inclusive innovation for development. As part of that effort a workshop on universities and intermediaries for inclusive development with participants from across several countries in South Asia plus South east Asia, and IDRC representatives from Canada and elsewhere, is being held in Negombo, 2-3 February 2012. Sujata Gamage, LIRNEasia’s Lead Scientist, is one of the lead speakers and the key liaison for this activity. Dr Shambu Prasad of the Xavier Institute of Business Management is the lead organizer. Sujata Gamage’s presentation is here.
I’ve written about this earlier, but a more fleshed out argument is in my LBO column. The story was about an award. But what I noticed was the role of telephones in the story. The award winning innovation is not just one new thing; it is a collection of process improvements. Critical elements involve phones as easy ways of contacting mothers on the one hand and health workers on the other.

Ideas to save the postal service

Posted on January 29, 2012  /  0 Comments

For those who believe in bringing the dead back to life: Even better, imagine if you could email a letter to the post office, pay for the stamp online, and never set foot outside of your door? You could send mail digitally, with minimal fuss. People still like receiving letters, if it wasn’t such a pain sending them we might do it more. All of these are simple innovations which barely even amount to innovation at all. They would just bring the post office up to the operating level of a modern teenager.
In a recent in-house piece I did on LIRNEasia’s work on inclusive innovation with emphasis on agriculture, I concluded that inclusive development occurs when “the necessary condition of high, sustained growth above 7 percent year-on-year and the sufficient condition of a majority of the country’s work force being engaged in high-growth sectors are satisfied.” Innovations that contribute to inclusive development qualified as inclusive. In most developing countries, a high proportion of the work force is engaged in agriculture. Therefore, one cannot envisage inclusive development occurring without agriculture being transformed from a laggard sector to a leading growth sector. In this context, Bill Gates’s thinking on innovation is highly relevant to any discussion of inclusive innovation: We can help poor farmers sustainably increase their productivity so they can feed themselves and their families.
Bangladesh is on the cusp of transformative change. No certainty. It could miss the bus. Because of years of work on family planning, child health and womens’ education, its fertility rates are declining and the country is just entering the golden period in terms of demography: declining child dependency; increases in elderly dependency not yet started; and a bulge of unencumbered working-age people. But dividends come with dangers: if the demographic bulge finds no opportunities for making a living, they will rise in rebellion (e.
Though not part of LIRNEasia’s funded research, we have kept an eye on, and engaged with, issues related to services trade liberalization, partly because ICTs form a critical element of international services trade and the success of telecom reform exemplifies what can be achieved by liberalization of Mode 3 trade in services. In debates around the Comprehensive Economic Partnership Agreement between India and Sri Lanka, I recall someone raising the question as to why I was not advocated the optimal solution of multilateral agreements to liberalize trade. I answered “Doha is dead and SAARC is comatose, this is the best we got.” Now finally it appears that the death of Doha is being officially recognized. Contrary to the declarations made at the G20 summit meetings in earlier years, the world leaders seem to have finally given up on the possibility of concluding the trade talks within the parameters on which they had launched them as a single undertaking.
Strong sales for Nokia’s Lumia smartphone line based on Windows OS has changed perceptions: Analysts are expecting Nokia to rapidly reassert its relevance in the smartphone market, which it had largely to itself before the 2007 introduction of Apple’s first iPhone. Over the next 12 months, Nokia will expand its smartphone market share more than sixfold, to 12.2 percent, overtaking Research in Motion, the makers of the BlackBerry, according to I.D.C.