General — Page 25 of 246 — LIRNEasia


I wish standard metrics would be used when CEOs talk about data use so that we can be sure that Telenor’s 52 percent is comparable to Ooredoo’s 86 percent. But anyway, it’s good to see Ooredoo’s emphasis on data is paying off: “We are thrilled that 86 per cent of our customers currently use our data services. We are seeing explosive growth in data traffic on the network, which has increased 5 times in the last year, driven by the affordability of Ooredoo Internet tariffs. We also see that data usage per subscriber, which reached an average of 580 megabytes per month in Q4, at par with what customers in Europe are consuming on their mobile phones,” he said. According to Meza, Ooredoo products and services are now available in over 100,000 retail outlets, in addition to more than 100 brand stores countrywide.
It was in 2009 that LIRNEasia first engaged systematically with the interaction of taxation and ICT promotional policies. This was when working on an assignment for the OECD. We had of course engaged with mobile-only taxation in Sri Lanka and in Bangladesh. But the issues were simple back then. No discriminatory taxes that treated mobile services as demerit goods.
We’ve been talking about the high level of data use in Myanmar. We were surprised. The Telenor Myanmar CEO has been surprised too. “The thing that surprised us most [was] the data – 52pc monthly data users is very high [in a] country with this type of GDP, so it’s promising in terms of what you can do on that platform,” he said. “When we add financial services, [that] will allow you over time to participate in the global internet … We have the opportunity to leapfrog.
That was the title of the two-hour TV talk show at ITN that I participated in yesterday. One does not expect new knowledge to emerge from a talk show, but this one was an exception. Illuminating information was disclosed by the Additional General Manager of the Ceylon Electricity Board in response to some statements I made. The disclosures can be seen in the Daily FT and Ravaya in a few days. Here below is my conclusion.
I am sitting here at a World Bank consultation on setting priorities for Bank lending in 2017-22. I was shocked by some of the comments, an example being: why isn’t there government-provided training for BPM? It seems that people are still stuck in government-centric thinking. What is the track record of government in providing training for globally-competitive industries? It has been a spectacular failure, except perhaps the case of the German Tech Institute, which is an extraordinary resource for Australia.
There was a popular emphasis on social media at INET Kathmandu. An entire session and an entire panel discussion was on the topic with various speakers telling their story. However, everyone realized the need for a robust internet for such platforms to work. While SMS was most effective during Nepal’s Earthquake response, data and voice were unstable. The use of social media during Nepal’s earthquake response came alive when other systems failed.
Mobile network operators know how many smartphones are active on their networks. But this information is not made public. One has to wait for the infrequent sample survey to find out, like below. According to a 2015 report by the Asia Foundation, an astounding 80 per cent of Cambodians access Facebook exclusively through phones, with only 3 per cent accessing it through computers. According to their data, there is an average of 1.
It is not only in India, Bangladesh and Sri Lanka that there are moves to consolidate mobile markets. Afghanistan has joined the conversation. But the reasons are different and saddening. It seems that high-value customers are leaving the country. And the part about people not being able to charge their smartphones because the Taliban blew up a pylon .
Ignorance of the basic issues of services trade has created a fertile breeding ground for paranoids, xenophobes and protectionists. Some organizations, sadly, appear to foster ignorance, possibly because they want to foster paranoia. Others want to learn. In the latter category is the Chamber of Construction Industry. Here are the slides I plan to use as a basis for discussion next Monday, 28 March 2016.

Network shutdowns in the news again

Posted on March 22, 2016  /  0 Comments

This time it’s on account of elections in Congo. For an overview of the phenomenon, see CDT’s map and timeline. We first wrote about this problem in 2006. Then it was worked up into Gyanendra’s Law and its various exceptions. Image source
BSNL is on life support courtesy of the Indian taxpayer, whatever fictitious paper profits it conjures up. The authors of a recent op ed in Hindu Businessline see through the fiction. The government firms had their own share of sops such as (i) year-ahead early start in the assignment of both 3G and Broadband Wireless Access (BWA) spectrum in 2009 and (ii) reimbursement of about Rs. 10,000 crore of licence and spectrum charges during 2001-06, as part of commitment to BSNL corporatisation. However, the 6.
In our teaching-focused comparative work on electricity, we found there was a fundamental difference in the way the problem of costs was approached in Sri Lanka and on the sub-continent. In Sri Lanka, the focus was on the costs of NOT having power. In India, the focus was still on the costs of inputs, per se. That is, they cared about the costs of switching on another power source to meet peak demand. On that basis, they got along with load shedding and low prices, around half that charged from Sri Lankan subscribers.
We generally know how to measure performance in the telecom sector: increased connectivity in voice and data; lower prices; improved quality of service experience; and greater choice. Similar in electricity. In each of these cases we can also identify the factors that led to improvements in performance. Recently I was thinking about the healthcare sector. This sector has commonly accepted, internationally comparable indicators such as the infant mortality and maternal mortality rates.
I had been invited to moderate a panel discussion on consumer rights in electricity, in the context of a recently issued charter of consumer rights and obligations. This was set to be a ho-hum affair, until the country experienced its third nationwide blackout within the last six months. This resulted in the shutdown of the 900 MW coal-powered plant, which means that the system will be in distress for 4-5 days until they get it fired up again. Since 2002, Sri Lankans have got used to uninterrupted power which they pay a lot. There is a lot of anger.
Even before we officially launch the gender study, it is being used in Myanmar. A recent report on gender and connectivity by GSMA and Sri Lanka based think tank LIRNEasia said that mobile phones have come to symbolise status in Myanmar. “Despite the cost barrier, people are often not interested in keypad phones or less expensive smartphones, which are also perceived as low-quality,” said the report. Mr Meza said that outside Myanmar’s cities, the phone would find its audience. “In Yangon people will go out of their way to get … the latest iPhone, Samsung, HTC [device], but the country has 680,000 square kilometres so life doesn’t end in Yangon.
Appears to have been landed at both ends, la Seyne-sur-Mer, in France and Tuas in Singapore. The contracts were let to different parties, Alcatel Lucent and NEC, for the France-Sri Lanka and Sri Lanka-Singapore segments respectively. It is not evident from the web that the landings have been made in Sri Lanka yet. SingTel has announced it has completed the landing of the SEA-ME-WE 5 subsea cable at Tuas in Singapore. The 20,000km Southeast Asia – Middle East – Western Europe 5 cable is expected to be complete by the end of the year.