Sri Lanka Archives — Page 27 of 60 — LIRNEasia


Can a market support another operator?

Posted on February 22, 2011  /  7 Comments

I was asked today by a reporter whether the Sri Lanka market could support another entrant. I answered, but wasn’t sure it would be carried accurately. Therefore, here is the answer. The market should determine the number of suppliers in a market, not government officials. This requires two things: (1) an orderly policy on market exit, whereby, for example, suppliers have clear rules on what can be done about the assigned spectrum, existing customers, and so on; and (2) transparent license and renewal procedures that allow for as many licenses to be issued as possible within the constraints of spectrum.

Profits and investment

Posted on February 11, 2011  /  1 Comments

In most countries in the early stages of liberalization, I get asked about the profits operators make and how they should be monitored. I tend to say that the priority should be on monitoring investments (not committed, but actually made) and that it’s not a bad idea for the regulator to have some knowledge about profits. The reason I give priority to investment is because that is what drives performance. If investment declines, the regulator can expect problems. Profits are relevant for two reasons: first, if they are below the norm (more on this below), investments will most likely be affected negatively.
In 2005, we were approached by citizens and professionals to help raise awareness about the dangers of “an inland tsunami,” dam breaches. With the help of committed professionals, a small grant of around LKR 700,000 (around USD 7000) from the local initiatives fund of CIDA, an extremely generous partner in Vanguard Management, and the active involvement of community leaders including many from Sarvodaya, we conducted a participatory research project that remains to this day one of our most successful and rewarding efforts. The end result was a USD 71 million plus World Bank soft loan to help repair 32 of the most endangered dams. If not for that initiative, one wonders whether things would be worse than today, where we are suffering the effects of multiple small tanks breached, but all the big ones safe, so far. I wrote about the need to pay more attention to dam safety and maintenance, after the first flood of 2011.
LIRNEasia celebrated Sri Lanka’s 63rd anniversary of Independence by discussing how to bridge the information and knowledge gaps in the rubber and pineapple value chains in the country, based on the extensive value-chain research conducted by LIRNEasia researchers led by Sriganesh Lokanathan over the past six months. In addition, we initiated research planning for value-chain research in Bangladesh, India and Thailand that will constitute the Knowledge-Based Economies module of LIRNEasia’s current research cycle. Participants from Bangladesh, India, Korea, Nepal and Thailand participated in the rich discussion. Experts from within Sri Lanka included agriculture and demand-side research specialists. The summary report will be posted shortly.
Sri Lanka celebrates the 63rd anniversary of its Independence from colonial rule on February 4th. The government radio channel SLBC has invited me to participate in a live talk show (Subharati, 0700-0800, Tuesday 1 February 2011) on the achievements that have been made in telecom since Independence and on what course corrections are needed. I plan to talk about the need to stop excessive taxation of the sector (on the part of the government) and understanding and tolerance about wireless towers (on the part of the public). Anything else? Suggestions welcome.
The new Ministry of Telecom and IT has published newspaper advertisements requesting ideas on how ICT may be advanced in Sri Lanka.  LIRNEasia promptly responded, submitting a selection of policy briefs developed last year.  We encourage others to respond as well.

Perils of protectionist talk

Posted on January 23, 2011  /  1 Comments

I lived in the US at the peak of the scare stories focused on Japan. I now live in Sri Lanka at the peak of scare stories focused on India. The following should be educative to the scare-mongers: Economic events and market trends are notoriously unpredictable. In the early 1980s, the Japanese high-technology assault on the American computer and semiconductor industry seemed scary. “What are our kids supposed to do?

Sri Lanka: Assumptions of connectivity

Posted on January 19, 2011  /  4 Comments

I just got back from observing extended focus groups on the knowledge and information gaps faced by small-scale rubber growers in the Galle and Monaragala districts of Sri Lanka. The locations were quite remote, if one checks the map of Badalkumbura (we were several km further to the interior). The remoteness is exemplified by the fact that it took me six hours of driving to get back to Colombo. It is too early to talk about the results of the focus group research, which will be released in due time. What struck me was how Sri Lanka had changed in terms of telecom.
A pioneering e-commerce provider in Sri Lanka has tied up with QTel/Wataniya to offer its services in the Maldives, and in the process also facilitate trade in medical services. E-Channelling has entered into an agreement with Wataniya Telecom Maldives, owned by Qatar Telecom (QTel) as part of its global expansion programme, it said. The deal is to provide software services to automate medical ‘channelling’ services in the Maldives and is E-Channelling’s first international project. “QTel has given an undertaking that after completion of the project in the Maldives they would look into replicating the software solutions in all other 17 countries jointly with ECL,” the statement said. The four-phase project will first make available ‘e-channeling’ services to Maldivians to consult Sri Lankan doctors and get health check-ups and other medical services in 25 partner hospitals in Sri Lanka.
For a long time, we were the voice in the wilderness. But now the regulator is on the job. If the promised results materialize, we can move on to something else: “Three months ago, most operators were provided services 70% less than the speed rate advertised in the package”, TRC Director General Anusha Palpita said. The speed-up move came after the TRC carried out an evaluation of the quality of service including speeds of fixed broadband services – ADSL and WiMAX. Mr.
I am sitting in China, writing this. It may be a case of observer bias, but I find the Sri Lankan young people I deal with more nimble in thinking and in command of English than their counterparts here. Yet, according to a ranking by IBM as reported by LBO, China has made a dramatic jump from 13th position in 2009 to 5th position in 2010, while Sri Lanka is holding steady at 12th place. Is this a cause for self-congratulation or self-examination? Is the glass half-full or half-empty?
Fidelity of digitized data in the Real-Time Biosurveillance Program (RTBP) was not promising; especially with the personnel in Sri Lanka with no medical knowledge but technically capable were producing up to 45% noisy data (second stacked graph). On the contrary the medically trained but less fluent in mobile phone usage Indian nurses were less prone to producing noisy data. The Indian health workers had an incentive because the erroneous data would produce false alarms, and they would need to respond to these false alarms or it would portray a bad image of the health situation in their area; while the Sri Lanka data digitizing personnel had no incentive besides picking up a paycheck for the data entry work they did. The data was submitted through the mHealthSurvey mobile software that works on less expensive Java-enabled hand-helds. The RTBP envisions that hospital data is submitted each day; thus, the real-time expectations.
To learn about the state of broadband in Sri Lanka, one has to rely on the media and on company releases, not the normal source which is the Ministry or regulatory agency. Today LBO carried the following story: Sri Lanka Telecom, the island’s largest fixed access operator said it had added 80,000 new broadband customers in 2010 and its base of 200,000 customers was 70 percent of the market. About 20 percent of the operator’s wireline customers were now using its ADSL (asymmetric digital subscriber line) services, the telco said in a statement. From the above we can conclude that Sri Lanka has roughly 286,000 broadband subscriptions. We have no idea whether this number includes those using dongles, or simply those who subscribed to the “fixed wireless” options provided by LankaCom, Dialog etc.
While voice revenues are declining, it appears that broadband will save the day. But only the day. The theoretical maximum of ADSL connections is 869,190 at this time in Sri Lanka. Many of the fixed lines cannot be used to supply ADSL or are connected to government departments, pensioner’s homes, etc. which may not want broadband, so the actual market size is lower.

A different kind of sea

Posted on October 17, 2010  /  1 Comments

Internet brings people closer, gives more opportunities and it is a sea, with different kinds of fish. Indi Samarajiva wrote in The Sunday Leader, about few Sri Lankans making a living, without actually going to a conventional office. But simply login in to internet to use Twitter, Skype, Virtual Private Networks (VPN) and so on and make a living, as well as LIVE it. Indi introduces Fahim Farook, Navin Weeraratne and Monalee Suranimala, as tech savvy fishermen in this different kind of sea. All of these characters launch their metaphorical boats from the island of Sri Lanka, off the southern coast of India, recently emerged from years of war but blessed with many English speaking, IT literate people, functional Internet infrastructure and a low cost of living.
Not just eHealth but in any national innovation, finding a champion to own, operate, and promote the new intervention is crucial. We found ours in Sri Lanka to take the Real-Time Biosurveillance Program (RTBP) to the next level; our champion is Dr. R.M.S.