Sri Lanka celebrates the 63rd anniversary of its Independence from colonial rule on February 4th. The government radio channel SLBC has invited me to participate in a live talk show (Subharati, 0700-0800, Tuesday 1 February 2011) on the achievements that have been made in telecom since Independence and on what course corrections are needed. I plan to talk about the need to stop excessive taxation of the sector (on the part of the government) and understanding and tolerance about wireless towers (on the part of the public). Anything else? Suggestions welcome.
The new Ministry of Telecom and IT has published newspaper advertisements requesting ideas on how ICT may be advanced in Sri Lanka. LIRNEasia promptly responded, submitting a selection of policy briefs developed last year. We encourage others to respond as well.
I lived in the US at the peak of the scare stories focused on Japan. I now live in Sri Lanka at the peak of scare stories focused on India. The following should be educative to the scare-mongers: Economic events and market trends are notoriously unpredictable. In the early 1980s, the Japanese high-technology assault on the American computer and semiconductor industry seemed scary. “What are our kids supposed to do?
I just got back from observing extended focus groups on the knowledge and information gaps faced by small-scale rubber growers in the Galle and Monaragala districts of Sri Lanka. The locations were quite remote, if one checks the map of Badalkumbura (we were several km further to the interior). The remoteness is exemplified by the fact that it took me six hours of driving to get back to Colombo. It is too early to talk about the results of the focus group research, which will be released in due time. What struck me was how Sri Lanka had changed in terms of telecom.
A pioneering e-commerce provider in Sri Lanka has tied up with QTel/Wataniya to offer its services in the Maldives, and in the process also facilitate trade in medical services. E-Channelling has entered into an agreement with Wataniya Telecom Maldives, owned by Qatar Telecom (QTel) as part of its global expansion programme, it said. The deal is to provide software services to automate medical ‘channelling’ services in the Maldives and is E-Channelling’s first international project. “QTel has given an undertaking that after completion of the project in the Maldives they would look into replicating the software solutions in all other 17 countries jointly with ECL,” the statement said. The four-phase project will first make available ‘e-channeling’ services to Maldivians to consult Sri Lankan doctors and get health check-ups and other medical services in 25 partner hospitals in Sri Lanka.
For a long time, we were the voice in the wilderness. But now the regulator is on the job. If the promised results materialize, we can move on to something else: “Three months ago, most operators were provided services 70% less than the speed rate advertised in the package”, TRC Director General Anusha Palpita said. The speed-up move came after the TRC carried out an evaluation of the quality of service including speeds of fixed broadband services – ADSL and WiMAX. Mr.
I am sitting in China, writing this. It may be a case of observer bias, but I find the Sri Lankan young people I deal with more nimble in thinking and in command of English than their counterparts here. Yet, according to a ranking by IBM as reported by LBO, China has made a dramatic jump from 13th position in 2009 to 5th position in 2010, while Sri Lanka is holding steady at 12th place. Is this a cause for self-congratulation or self-examination? Is the glass half-full or half-empty?
Fidelity of digitized data in the Real-Time Biosurveillance Program (RTBP) was not promising; especially with the personnel in Sri Lanka with no medical knowledge but technically capable were producing up to 45% noisy data (second stacked graph). On the contrary the medically trained but less fluent in mobile phone usage Indian nurses were less prone to producing noisy data. The Indian health workers had an incentive because the erroneous data would produce false alarms, and they would need to respond to these false alarms or it would portray a bad image of the health situation in their area; while the Sri Lanka data digitizing personnel had no incentive besides picking up a paycheck for the data entry work they did. The data was submitted through the mHealthSurvey mobile software that works on less expensive Java-enabled hand-helds. The RTBP envisions that hospital data is submitted each day; thus, the real-time expectations.
To learn about the state of broadband in Sri Lanka, one has to rely on the media and on company releases, not the normal source which is the Ministry or regulatory agency. Today LBO carried the following story: Sri Lanka Telecom, the island’s largest fixed access operator said it had added 80,000 new broadband customers in 2010 and its base of 200,000 customers was 70 percent of the market. About 20 percent of the operator’s wireline customers were now using its ADSL (asymmetric digital subscriber line) services, the telco said in a statement. From the above we can conclude that Sri Lanka has roughly 286,000 broadband subscriptions. We have no idea whether this number includes those using dongles, or simply those who subscribed to the “fixed wireless” options provided by LankaCom, Dialog etc.
While voice revenues are declining, it appears that broadband will save the day. But only the day. The theoretical maximum of ADSL connections is 869,190 at this time in Sri Lanka. Many of the fixed lines cannot be used to supply ADSL or are connected to government departments, pensioner’s homes, etc. which may not want broadband, so the actual market size is lower.
Internet brings people closer, gives more opportunities and it is a sea, with different kinds of fish. Indi Samarajiva wrote in The Sunday Leader, about few Sri Lankans making a living, without actually going to a conventional office. But simply login in to internet to use Twitter, Skype, Virtual Private Networks (VPN) and so on and make a living, as well as LIVE it. Indi introduces Fahim Farook, Navin Weeraratne and Monalee Suranimala, as tech savvy fishermen in this different kind of sea. All of these characters launch their metaphorical boats from the island of Sri Lanka, off the southern coast of India, recently emerged from years of war but blessed with many English speaking, IT literate people, functional Internet infrastructure and a low cost of living.
Not just eHealth but in any national innovation, finding a champion to own, operate, and promote the new intervention is crucial. We found ours in Sri Lanka to take the Real-Time Biosurveillance Program (RTBP) to the next level; our champion is Dr. R.M.S.
Earlier this year the TRC appointed a special committee to develop broadband in Sri Lanka. Possibly based on its recommendations the TRC has issued new directives on broadband, placing emphasis on customer’s right to know, an approach we at LIRNEasia also promoted a few months prior to the constitution of the committee. The guidelines had been issued in August. We regret not giving them publicity at the time. With the intention of raising awareness among broadband subscribers, the Telecommunications Regulatory Commission has issued a set of guidelines for broadband service providers.
The Real-Time Biosurveillance Program (RTBP) held a news conference in Colombo, Sri Lanka on September 14, 2010 at the Cinnamon Lake Side Hotel. This is list of the articles published in the News papers:
The ITU dataset is the mother lode, mined by all. But sometimes, it is good to interrogate the quality of what the ITU produces. The most recent instance of ITU data being subject to sophisticated analysis without any attention being paid to the quality of the data is by noted ICT4D scholar, Richard Heeks. In a previous essay, Heeks interrogated the numbers emanating from the ITU on “mobile subscriptions.” It is a pity the same was not done in the recent piece on Internet and broadband.
For the perpetually connected, the experience of being unconnected is salutary; but not pleasant. The Sinharaja Forest Reserve is a world heritage site about three hours driving distance from Colombo. I spent two days there and unexpectedly found myself unconnected, except for a single location in the hotel that allowed the sending and receiving of texts if the phone was held high! It is not that the place is completely disconnected from electronic networks. I paid for the hotel using a credit card, which was processed through a fixed line.