Tharoor recalled the infamous words of Prime Minister Indira Gandhi’s communications minister in the 1970s, C.M. Stephen. In response to questions decrying the rampant telephone breakdowns in the country, the minister declared in Parliament that telephones were a luxury, not a right. He added that ‘any Indian who was not satisfied with his telephone service could return his phone’ — since there was an eight-year waiting list of people seeking this supposedly inadequate product.
BBC should have checked the numbers for Indonesia and Sri Lanka (corrected for overall population/subscriber numbers) and they would have found that these countries are ahead of Europe on the use if mobile dongles on computers to connect to the Internet. Customers’ appetite for mobile data shows no sign of abating, if you look at figures supplied by network operator Orange. It now has 3.8 million users on 3G phones or with 3G dongles that plug into your computer and give you broadband access over the cellular data networks. According to Orange, 12,877 gigabytes of data travel over its network to 3G phones and dongles each day.
I telepresenced using the Tata marketed CISCO system in New Delhi few months ago and was converted. Three locations and after a few minutes, you just assume that you’re talking to people in the room. The clarity of the pictures and audio was astounding. Now with the costs and hassle of air travel increasing, this is clearly the way to do business. But you need a minimum 5 MBps link for a two-way; we used 15MBps for the three-location conference.
In line with our current research focus on mobile-beyond-voice, we have been highlighting some novel information services that could be provided over the mobile. Here is another. In operation in India now. A number of civic groups, meanwhile, have devised cellphone-based ways of informing voters about candidates for Parliament. If you text your postal code to the Association for Democratic Reforms, it will reply with candidate profiles like this: CANDIDATE A Crim.
Until recently, I believed, with Richard Heeks quoted below, that radio is found in more homes (at the BOP or all) than phones and TVs. Survey data from the BOP at three countries that account for the world’s greatest concentration of poor people (Pakistan, India and Bangladesh) tell a story that contradicts the common wisdom. In India, 58% of BOP households have TVs, while only 32% have radios. And some kind of phone in the household? 45%!
With the commoditization of voice, mobile operators need to think about supplying info services over the mobile that people will pay for. Is better, more accurate weather info marketable? In our disaster early warning work we found that while scientists were qualitatively improving detection and monitoring systems (based on buoys too), the weakness was in the last mile of getting the information to the citizen/end user in useful actionable form. Is there a parallel here? Scientists said Monday they had reached the halfway point in a project to set up buoys across the Indian Ocean, helping farmers predict the monsoon in some of the world’s poorest areas.
The demand-side data generated by the Teleuse @ BOP 3 study clearly shows the urban-rural gap among teleusing households (those who own some kind of mobile phone or have a fixed phone in the house) significantly narrowing. But respected colleagues are citing supply-side data to assert not only that the gap is not narrowing, but that it is significantly widening. This is contradictory not only with our demand-side results, but also with the claims made by the Indian Minister. We hope they will engage with us on clearing this fog. More perilous, however, is the inequality between rural and urban India.
As a results-oriented organization, that is a question LIRNEasia has always been interested in. The discipline that seeks to answer that question is evaluation. They recently held a conference in Sri Lanka. We are ratcheting up our emphasis on evaluation now that we have a substantial body of work to talk about. A key element in this will be Chanuka Wattegama’s participation in the most important evaluation training program currently being offered, the International Program for Development Evaluation Training offered every Summer at Carleton University in Ottawa, with the cooperation of the World Bank and IDRC.
Voice is becoming a commodity. Mobile operators have to think of new services that people will pay for. Here is one. It’s not porn. It’s intervention from a government agency to prevent teen pregnancies.
Now that the battle over ICTs is almost won, we should start thinking about how it can help improve infrastructures, such as transport and energy. The NYT has a fascinating overview, but congestion pricing made possible by ICTs is what caught my eye the most. Perhaps because I had written about it as a solution to chronic congestion in Colombo and continue to be deeply interested in transport issues. In 2006, Stockholm experimented with congestion pricing, charging cars up to $4 to enter the downtown area, depending on the time of day. The cars were monitored with RFID cards and webcams that photographed license plate numbers.
We’ve always wondered how new smart mobile phones, the technological marvels they are, go for so cheap. According to the teleuse@BOP3 study, the average price paid for a new phone by people in SEC groups D and E in Pakistan is USD 47 (down from USD 77 in 2006). The price of a second-hand phone is USD 27 (down from USD 45 in 2006). Counterfeit phones (HiPhone, instead of iPhone) may be part of the answer: Although shanzhai phones have only been around a few years, they already account for more than 20 percent of sales in China, which is the world’s biggest mobile phone market, according to the research firm Gartner. They are also being illegally exported to Russia, India, the Middle East, Europe, even the United States.
The special issue of info focusing on the theme “Network development: Wireless applications for the next billion users” edited by Bill Melody and Amy Mahan is now published. It contains several articles of interest, including a piece on SMS and cell broadcasting in disaster warning by LIRNEasia’s Samarajiva and Waidyanatha and a review of the ICT infrastructures in Emerging Asia book by Kammy Naidoo.
The World Bank has committed USD 2.6 million (or USD 10 per intended beneficiary) in grant funds for rural public access telephones in Cambodia according to a recent news release. The amount is not too steep and the local official in charge is Deputy Minister Chin Bunsean, an alumnus of LIRNEasia’s regulatory training course in 2005 (Mr Chin is dead center of the picture on the course page), which among other things discussed the lessons that should be drawn from the Nepal output-based aid project, so I guess we can surmise that the lessons have indeed been learned. But it still makes us wonder why the World Bank is funding rural payphones, when the evidence is abundant that cheap mobiles are what will connect poor people, not payphones? Poor families in four of the poorer provinces of northern and northwestern Cambodia – Banteay Meanchey, Otdar Meanchey, Preah Vihear, and Pursat – will benefit from a US$2.
For some time we have been talking about the scarcity and cost of international bandwidth. Looks like it is going to cost people in our part of the world access to sites such as Facebook and YouTube (full article). It appears that distance does matter. And everyone is not actually as close to everyone else as we were told. Of course, distance can be overcome, with money, not the user’s money but the money of the advertiser who believes that particular audiences are worth paying for.
A paper authored jointly by Professor Subhash Bhatnagar and Nupur Singh titled “Results from a study of impact of eGovernment projects in India”, was selected as the Best Paper at ICTD 2009 held recently in Doha. Our warm congratulations to Professor Bhatnagar and his co-author. Subhash, who is leading the work on one of our Mobile 2.0 components, had a 20 minute one-on-one with the Chair of the Bill and Melinda Gates Foundation, Bill Gates. ICTD 2009 was attended on a scholarship by Nirmali Sivapragasam of LIRNEasia.
Nokia, the leading mobile handset maker, is experiencing the effects of the global economic crisis. But Asia is showing the lowest declines. In the three months through March, the company said its profit declined to 122 million euros ($162.3 million) from 1.2 billion euros a year earlier.