Except for the hearing and speech disabled, voice telephony is a relatively simply technology to use. The Internet is different. We’ve been thinking for some time about how we can improve our understanding of persons with the skills needed to make good use of the potential of the Internet. It’s in this context that I read the summary results of the 2011-12 Sri Lanka Census: Literate population : Final census data indicates that out of the population aged 10 years or more at the time of Census, 16,142,267 (95.7%) of Sri Lankans are literate.
The 2014 Measuring the Information Society report is out. No surprises at the top: Denmark is now at 1 and Korea is now 2; just changed places from 2012 ranking. Significant movement from the Gulf countries: UAE goes from 46 to 23 and Qatar from 42 to 34. UAE is almost too difficult to believe. No good news from South Asia, sadly.
I’ve never had a conversation with a government before. But today they had assembled (almost) all the secretaries, all heads of government organizations including the heads of the armed forces and the police into one location. The government was launching its On(egov)ernment strategy, that has a whole of government approach that requires collaboration among government units. I had no part in the best part of the program: putting all these senior people in groups and getting them to come up with ideas of new services that required cross-agency collaboration. My role was that of moderating the closing panel that was to pull together all the themes that had been discussed.
Dr. Gordon Gow is Associate Professor in Communication and Technology, University of Alberta delivered a speech “Stewarding Technology for Inclusive Innovation,” at the SSHRC Success Stories 2014 event
LIRNEasia’s image is tied up with ICTs, thought from the beginning we wanted to be an infrastructure shop. Ports are infrastructure, and for the city I live in, perhaps the most vital infrastructure. So this piece fits. But the fit is even more from the mindset side. Everything we do as a think tank is intended to get people to think about problems (and solutions) differently.
Despite the massive goof-up with the situation reports which over-reported the number of casualties from the Koslanda landslide by a factor of eight (300 as against the actual 38), the country has been shaken by the disaster. The Sinhala language weekly, Ravaya, was dominated by it. The article that I contributed, building on the thinking we had done after the tsunami, and what our colleague science journalist Nalaka Gunawardene had contributed stood out in terms of constructive proposals that would help avoid such calamities in the future. The relevant sections in English are given below: The foundation is the development of good hazard assessments. Consultants working for the Disaster Management Center have developed these for the coastal areas though they are not public.
The development of knowledge workers is obviously important for the emergence of inclusive knowledge economies. We have been working on this, but it has not been front and center of our public communication. This will change in the next little while. The 2015 Budget Speech of the Government of Sri Lanka placed its central emphasis on the development of human resources, as befits a country moving into middle-income status. But the policy proposals require some focus.
Except for our work on agriculture, most of our activities contribute to the development of the service sector. This is partly because it is the sector that is most dependent on ICT services and because that’s where the investment and growth is, in the countries that we work in. But every so often, industrial policy, or the notion that governments should promote specific industries, including by spending taxpayer money on them, raises its head. I wrote http://www.lankabusinessonline.
The Hindu Businessline, a newspaper with sophisticated business coverage especially on ICT issues, has introduced our big data work to its readers. Can telecom networks be used for better urban planning? Colombo-based ICT think tank, LIRNEasia, has completed a project which used data from telecom networks in Sri Lanka to generate patterns related to population movement that showed concentration of people in a city at any given time of the day. LIRNEasia used data generated from mobile usage to create heatmaps that showed for example, how Colombo city acts as a sink, sucking people out of the surrounding suburbs during work times and North Colombo, which is the poorest part of the city, is integrally connected to the southern part of the city, providing labour to the rest of the city. Full report.
The Sri Lanka Department of Export Agriculture (DOEA) sponsored two campaigns in the Kurunegala district, with ginger farmers in the north area and pepper farmers in the south area. Both campaigns were intended to improve the efficiency and timeliness of communication between DOEA extension officers and local farmers. Both campaigns used text messaging and both showed that there was interest from farmers in this form of communication, despite challenges with using text messaging on their phones. Many of the older generation farmers said they needed help to use text messaging but found the information useful. They asked for a voice-based system to complement the SMS system.
I write this sitting at a UN ESCAP consultation on the Asia Pacific Information Superhighway in Paro, Bhutan. Bhutan is a country of around 800,000 people which has two fiber cables connecting the main cities to the Indian cables in the Siliguri area. Actual broadband user experience is patchy. Because there was no official representative from Sri Lanka, I was asked to stand in. My presentation is here.
All these years Sri Lanka was connected to its main international communication conduits (SEA-ME-WE 2, 3 and 4) from Colombo and Mount Lavinia (a suburb of Colombo) over branch cables. In the case of SEA-ME-WE 5, the new consortium cable that is expected to come online in 2016, the connection will be direct, in that the Alcatel built cable will terminate in Brown’s Hill in Matara (close to the southernmost point of Sri Lanka) and the eastern component to be built by NEC will commence from the same location. This will shave off several milliseconds from the delivered latency partly because of the use of superior regenerators and partly because of the reduced distance. This is what Wikipedia says: Latency is largely a function of the speed of light, which is 299,792,458 meters/second in vacuum. This would equate to a latency of 3.
In a short piece reassessing the Sri Lanka government’s economic strategies centered on hubs, this is what I had to say on progress toward a knowledge hub. The controversial stuff on electricity, ports and aviation. Most progress has been achieved on this thrust, measured by the export revenues and numbers of jobs created by the IT and BPM [Business Process Management] sectors. But progress is needed on the foundational resource: a knowledgeable work force. Significant improvements have been achieved in tertiary and higher education.
It is true that we tend to overdo the ceremonial elements, but well-organized conferences perform a vital function in public policy making and implementation. They concentrate the attention of the relevant persons, both in terms of preparing presentations and in terms of listening. Not all of it sticks, but if well designed, enough seeps through to improve performance in the relevant sector. Next week, the Ministry of Disaster Management is organizing a large conference with national and international participation on the theme “the future we want — A safer Sri Lanka.” I am chairing a session and presenting a paper based on work we did for UN ESCAP on making ICT infrastructure disaster resilient to support more effective action in the relief and recovery phases.
In May 2007, I made a presentation to high-level committee appointed by the government of Bangladesh to recommend reforms to the way international telecom traffic was handled. I neglected to spell out what BPO stood for. “What is BPO” was the question from the audience. Seven years later, Bangladesh is ranked 26th in the AT Kearney Global Services Location Index. That is great.
Is this a regional trend? I came across this report from Thailand, soon after reviewing a book of energy policy and politics by Minister Ranawaka from the JHU, the Sri Lankan political party which has monks in leadership positions and which got into Parliament by fielding an all-monk slate of candidates in 2004. The monk’s role in energy reform has surprised several people. Phra Buddha, who made a name for himself while leading a protest against the Yingluck Shinawatra government early this year, said he was now planning to champion for reform in this important sector. The monk had joined the People’s Democratic Reform Committee, led by former deputy prime minister Suthep Thaugsuban, who has now also taken up saffron robes.