Pakistan did it, with supposed good results. The Maldives studied it and decided it was not worth it. Sri Lanka is supposed to be thinking about it. It is mobile number portability (MNP). None of them had the benefit of the teleuse@BOP results.
This colloquium was conducted by Puree Sirasoonthorn. The objective of this paper is to examine the business model that BuzzCity operationalizes in Thailand. BuzzCity is a developer of global wireless communities and consumer services. Established in 1999 in Singapore, BuzzCity today operates the world’s leading wireless community – for two distinct audiences: the newly connected emerging middle class in developing markets and the blue collar sector in developed regions. These “unwired” consumers are accessing the mobile Internet on their phones due to widespread and affordable wireless access The number of myGamma users in Thailand is 110, 000.
As the media dissemination phase of the teleuse@BOP 3 study draws to a close, we were pleased to see the qualitative results showcased in a long article in the Times of India, perhaps one of the most prestigious among the high-quality media of India. Rural and low-income consumer segments are attracting immense interest as they are expected to contribute to the next wave of growth in India, particularly for telecom products and services. Many industry experts believe that the next billion telecom subscribers will come from the BOP. Telecom adoption at the BOP highlights the role of telecom in enhancing household income and transforming personal identity by increasing accessibility and hence, credibility. Telecom adoption is also seen to impact their social and professional network coordination by strengthening family ties and increasing business coordination by overcoming challenges posed by location and context.
One of the greatest contributions that can be made to help people pull themselves out of poverty is to facilitate safe, secure, low-cost transactions. Mobile payments which are potentially accessible to almost the entire populations of emerging economies need to be encouraged in this regard. At the beginning of the year, the Central Bank of Sri Lanka indicated it will be making policies for mobile payments. Not having seen much activity on this front, we facilitated a contribution from Muhammed Aslam Hayat, a legal expert currently based in Bangladesh but with extensive regional experience. It was published in the Financial Times, 12 July 2009.
Banded forbearance, a concept we have been working on since early 2007 which was further developed in our interactions with the Communications Authority of the Maldives, has just been published as a refereed journal article by the International Journal of Regulation and Governance. A previous version of this article was selected for presentation at the CPRsouth 3 conference in Beijing in December 2008. The abstract is given below: Fast growing telecom markets, especially in the developing world, are attracting new types of users, especially those at the Bottom of the Pyramid (BOP). Innovative pricing is needed to respond to this increasingly heterogeneous demand. However, many regulators still claim to regulate prices using methods from the monopoly era, despite lacking capacity to effectively regulate proliferating tariff plans.
We would have shown no interest if a Colombo school did this, but when Navodhya School, Pitakumbura, Bibile (300 km off from Colombo, in the border of a post conflict area) launches a mobile web portal we take note. (Kottu.org readers might remember some blogs from this far off place.) www.m.
The presentation was done by Payal Malik. The presentation began by Payal explaining that there is a certain level of abstraction in the topic. It is excepted by most that deleivering telecom connectivity and services helps development. The challenge now lies in go beyond voice and to see how the BOP can benefit from connectivity. Insufficient attention to licencing can mean that radio frequencies are unaffordable and unattenable.
Namibian Communications Commission (NCC) has ordered the convergence of interconnection rates between operators (Cell One, Telecom Namibia and MTC) through the introduction of a standard charges structure; rates will be reduced bi-annually over a two-year period. Symmetry between mobile and fixed termination rates supports fixed-mobile convergence and removes distortions caused by previously higher mobile-to-mobile rates. A benchmarking study conducted by Research ICT Africa, LIRNEasia’s sister organization, on behalf of the NCC indicates that the cost of termination of an efficient operator in Namibia is NAD 0.24 (USD 0.03).
The government of Indonesia has announced that World Bank, as administrator for Global Partnership on Output-Based Aid (GPOBA) , in April 2009 has signed a grant agreement for US$1.9 million with the Republic of Indonesia to facilitate access to Internet and associated telecommunication services for people living in remote areas in Java dan Sumatra. Access development and provision are fully financed by GPOBA and supervised by Ministry of Communications and Information’s Directorate General of Applied Telematics (Ditjen Aptel). Minister of Communications and Information, Mohammad Nuh, said that witnessing Indonesia’s development and progress in becoming a knowledge-based society driven by existence and free flow of information is mutually beneficial. Furthermore, targets to be reached with this grant is in line with government efforts in making information more accessible to communities in remote areas.
An interesting article on MIT’s website discusses how several business ventured started by its students spawned by class projects or independent work are exploring news ways of using the mobile phones for improving the day-to-day lives of people, particularly in the developing world. Applications range from mobile health-care services to agricultural and mobile payment services as well. Many were developed as entries for business competitions, or as part of the MIT Media Lab’s NextLab program to develop mobile phone applications geared toward the developing world. Read the full article here. *** LIRNEasia’s Mobile 2.
Reading an article by Araba Sey on a small-sample study of teleuse among non-owners in Ghana in a special issue of info, edited by two colleagues in LIRNE.NET, I was surprised to see no references whatsoever to our work. We who are at edge of the global academic system had excuses, but really, after Scholar.Google, no one has excuses. Further, I was told that Araba had been at a talk given by Helani Galpaya at USC Annenberg School in October 2007 and had been given an entire set of teleuse@BOP2 findings, which makes the omission even more saddening.
Interesting how research gets used. We draw the conclusion that mobile is the path to the information society or digital Bangladesh or whatever it’s called. In the Dhaka Mirror article, the Bangladeshi experts draw the conclusion that what is needed are more telecenters. M Faizullah Khan, president of the Bangladesh Computer Samity, disagrees with the notion that the Bangladeshi poor can in no way afford computers while the Indians and Pakistanis can. Contradicting the country’s much trumpeted success in mass education, Khan said, ‘Effective literacy had not been ensured for the poor people.
The last burst of dissemination for the teleuse@BOP3 results is yielding good results, this time with an agency story about more BOP homes in Bangladesh, India and Pakistan having phones than radios, a story we had blogged about some time back. Phones are catching up with TVs, and the number of phones being used by ‘bottom of the pyramid’ households have already outpaced the number of radios and computers in South Asia, researchers have said. LIRNEasia, a Sri Lanka-based Asia-Pacific information and communication technology (ICT) policy and regulation capacity-building organisation, said in India a hundred bottom of the pyramid (BOP) households now had 50 TVs, 38 phones, 28 radios and one computer. Radio has been displaced from its No.2 position after television in India.
Politicians are not known for strict adherence to truth, but I personally thought the Minister of Science and Technology Tissa Vitarana being a man of science was cut from different cloth. The first time he stated that the original telecenters set up under e Sri Lanka (Vishva Gnana Kendra or VGKs) were in urban areas and that after the government changed in 2004, the decision was taken to take them to rural areas (renamed as Nenasala), I blamed not him, but the flunkies at the ICT Agency who did not give him the true facts. None of the VGKs were in major urban centers, while some Nenasalas are in the centers of major cities (e.g., one inside the Dalada Maligawa premises and another inside the Natha Devalaya, in the heart of Kandy).
Talk in the Bangladesh telecom sector has been focused on taxes these days because the government had proposed a 25% tax on handsets and the retention of the controversial TK 800 tax on SIMs. These are counterproductive taxes both in terms of improving government revenues and connecting people electronically; their combined effect is to make it a lot more expensive to get connected. It’s only people who are connected who generate usage-based taxes, they are counter-productive for the government and they absolutely go against plans for a Digital Bangladesh. At the end of all the efforts to change the government’s mind, all that happened is the reduction of the handset tax. Full report in the Daily Star.
It appears that the India-Sri Lanka joint venture in business process outsourcing is having a hard time because Sri Lankans are difficult to train. The LBO article is worth a read, but here is a key quote. Revenues had fallen as the US recession took its toll on the auto and restaurant businesses which comprised the bulk of its customers but that the number of clients was growing, JKH said. Roy also said it was important for Sri Lanka to expand higher education and technology training institutions to ensure the supply of trained people if the country wants to attract more BPO business. He said Sri Lanka had the highest number of British-qualified accountants outside Britain and should capitalise on its own strengths instead of trying to compete with India.