I co-taught an experimental graduate seminar with one of my colleagues at Ohio State University in the early nineties where we explored what policy could learn from research on how people actually behaved, thought and decided. I taught the first half of the seminar by deconstructing various policy and regulatory debates (dominated by lawyers and economists) to lay bare the fundamental (and unexamined) assumptions regarding human behavior. She taught the second half, talking about how behavioral research could challenge or confirm those assumptions. This then led to multiple funded projects and dissertations that she directed on policy-relevant social science research. It was possibly because of this “priming” (a key concept in contemporary behavioral research) that I was unquestioningly amenable to the suggestion to study how poor people actually used ICTs that came from the research planning sessions we conducted as part of the launch of LIRNEasia in September 2004.
We’re generally in favor of budget business models, but export industries that do not earn enough per employee to pay a decent wage have to be an exception. Here is some analysis I did on the Sri Lanka software export and offshoring BPO industries, based on official figures: The total software earnings of USD 294 million are produced by 27,000 people. That is LKR 99,825 per employee per month. Lower than I expected. On the BPO side, 13,000 people produce USD 98 million.
The first supranational regulator was created in the Eastern Caribbean in the 1990s. It was a logical solution to the problem of micro states that lacked adequate capacity still wanting to do conventional regulation. But it sorely lacked teeth. Now we have a supra-national regulator with teeth. Well worth watching because national regulation is not working too well.
I still recall what Nobel Laureate Yunus told Harsha de Silva during a television interview: the mobile was going to the new Aladdin’s Lamp, giving its user not one thing, but many. I don’t think he meant it would open doors, but that’s what this story documents: Front pockets and purses are slowly being emptied of one of civilization’s most basic and enduring tools: the key. It’s being swallowed by the cellphone. New technology lets smartphones unlock hotel, office and house doors and open garages and even car doors. It’s a not-too-distant cousin of the technology that allows key fobs to remotely unlock automobiles or key cards to be waved beside electronic pads at office entrances.
The World Economic Forum has issued its Global Information Technology Report which includes the NRI rankings. I find the sub indices always more instructive but for now, only the top line aggregate rankings are discussed. The big winner, among the countries LIRNEasia works in and the WEF covers, is Indonesia, advancing from 67th place in 2009-10 to 53rd place in 2010-11, a massive jump of 14 places. Sri Lanka has advanced six places from 72nd to 66th. Bangladesh advances three places to 115th, from 118th.
The International Telecommunication Regulations of 1865 (subjected to a major overhaul in 1988) are what underlie the ITU’s claim to be the oldest international organization. I spent a considerable number of days working on their reform when serving on the Expert Committee appointed by the then Secretary General to propose measures on how to update them. They came to nought partly because several members representing powerful governments wanted nothing to be done. The error of that decision is now becoming apparent. Prime Minister Vladimir V.
Starting with a low base, but 62,000 well paying jobs is a great achievement. Sri Lanka’s information and communications technology workforce has doubled in the past four years as the island ramps up training and investment to make the sector a key export industry. A new survey said the number of ICT sector jobs increased by 100 percent to over 62,000 this year from 30,120 in 2006. Over 50,000 people are estimated to have been employed in the IT sector in 2010. The national ITC workforce survey by the state-run Information and Communication Technology Agency covered 80 state institutions, 325 private sector firms, 30 BPO (business processing outsourcing) firms, and 75 IT training institutes.
Since 2009, farmers in Sri Lanka, have been able to benefit from a new service called Tradenet which provides agricultural market price information through mobile phones. The service is a joint initiative between Sri Lanka’s largest mobile phone operator (Dialog Axiata PLC.) and a not-for-profit called Govi Gnana Seva (GGS). GGS which means “Farmer Knowledge Service” has since 2003, been collecting and dissemination wholesale agricultural produce trade information. An evaluation of this new service by LIRNEasia found that farmers were able to get livelihood benefits by using this system.
A New York Times columnist writes about the possible use of ICTs to counter violent extremism. Not your father’s kind of public diplomacy. Being done by Google, not by a unit with Department of State. I don’t think the world’s leaders have begun to grasp the implications of unstoppable connectivity. Some people are calling this the Age of Behavior: What I do affects what you do, more directly than ever before.
How much should a teleco know about the apps you are running on your mobile? In other words, should it be able to check if you are using Skype on your mobile? According to KPN, 85 percent of the company’s customers who use a Google Android phone downloaded WhatsApp onto their handsets from last August through April. As a result, KPN’s revenue from text messaging, which had risen 8 percent in the first quarter of 2010 from a year earlier, declined 13 percent in the first quarter of this year. At a presentation to investors in London on May 10, analysts questioned where KPN had obtained the rapid adoption figures for WhatsApp.
David Pogue, my favorite writer on gadgets has reviewed the first laptop made specifically for cloud computing: no hard disk, no software. Just the cloud. And the verdict is . . .
Shabbir Syed Abdul, is an academic we know; he’s of Indian origin but living in Taiwan; working with a team of Bioinformatics researchers at the National Yang Ming University. Him and his team have leveraged Facebook to engage the masses in getting their Health Minister to change health policy – “… Early on one of the members posted “Is there any use of these posts? Does our minister have time to read Facebook?” The Minister replied by posting “every message is read by me and my staff”. This modest gesture satisfied the emergency-room staff that their concerns were being taken seriously by the Department of Health, and further motivated them to engage in discussing the issue…“; The Lancet, Volume 377, Issue 9783, Click to read full story
If you wish to believe that Syriatel will henceforth be owned by the poor of Syria, you can. Mr. Makhlouf said that he would offer shares of Syriatel, Syria’s largest phone company, to the poor and that profits would go, in part, to families of people killed in the uprising. He said profits from his other endeavors would go to charitable and humanitarian work. He vowed not to enter into any new business that would bring him personal gain.
LIRNEasia’s book, ICT INFRASTRUCTURE IN EMERGING ASIA: Policy and Regulatory Roadblocks is now fully downloadable in PDF from IDRC’s website. This edited volume, based on LIRNEasia‘s 2004-2006 research program brings together scholars, practitioners, former regulators and policy makers to address the problem of expanding information and communication technology (ICT) connectivity in emerging Asia. It centrally engages the widespread claim that technology by itself—independent of policy and regulatory reform—can improve access to ICTs. In doing so, it shows that while complex workarounds are possible, they are significantly less effective than the appropriate policy and regulatory reforms. More information on the book here.
According to the Nokia Total Cost of Ownership (TCO) study 2011, Ethiopia’s mobile prices bring it to the very threshold of membership in the “Under USD 5 club” of 11 countries. The TCO in Ethiopia in 2010 was USD 5.02. This is a puzzle and appeared to pose a challenge to the entire explanation of the conditions for the emergence of the BTN business model. Because Ethiopia is a member of another exalted “club,” the “bottom-ten” in terms of mobile connectivity.
Usually politicians like low prices. But the Kenyan President dislikes them so much that he could not wait for the Task Force established by the Prime Minister to examine a decision by the “independent” regulator to lower mobile termination rates, an esoteric wholesale price determined by technical methods. I have not looked at the Kenyan legislation in detail, but I’d be surprised if the legislation permits review by a Prime Minister’s Task Force, let alone the President acting after a meeting with a few of the stakeholders behind closed doors. With its “independence” in tatters, the regulatory agency did the one thing it can do to recover: it ratified the President’s unlawful act. A mass resignation would have been the more appropriate response, methinks.