I have always been intrigued by the differences between South and South East Asian countries. We saw this over and over again when we did the Teleuse@BOP surveys. But playing around with some numbers for Facebook users in four South and four SE Asian countries, I was astounded. In all the SE Asian countries, there are more Facebook users than there are Internet users. In the case of Myanmar, the multiple is 4.
Last week LIRNEasia, its staff, members and members of its scientific advisory council banded together to collect USD 1250 towards the relief efforts in the Philippines. The money was channeled towards a charity that provides medical aid to the victims of the super typhoon Haiyan. Haiyan is estimated have taken the lives of over 5000 people in the Philippines, and impact the lives of millions more.
It all triggered when Dr. Alvin Marcelo, a long standing friend and fellow e-Health Researcher, sent me an email asking whether we could activate Sahana to assist them. These where his first words, “How unlucky can we be — in just a matter of weeks, we have another disaster“ Since then, Sahana volunteers have put in hundreds of hours setting up the system, doing data import and cleansing, and working with contacts to prepare a system that will be of use. We need to raise money in order to sustain these efforts and to cover the costs we have already committed for hosting and development. Sahana fund raising campaign on Razoo A brief update and summary on our activities to support relief operations for Typhoon Haiyan in the Philippines and to ask for your assistance.
Entry level BPO workers in the Philippines earn USD 300 a month, 20 percent more than the USD 250 their counterparts earn in India. Why? In addition to language skills, the Philippines has better utility infrastructure than India — so companies spend little on generators and diesel fuel. Also, cities here are safer and have better public transportation, so employers do not have to bus employees to and from work as they do in India. Full report.
The ICT Development Index (IDI) rankings by the ITU are out. Vietnam, a high performer on all composite ICT rankings, has leaped forward from 91st place to 81st place, in a rare 10-place advance. In South Asia, Bhutan advanced four places to 119th; Nepal by three places to 134th; and India and Sri Lanka advance by one place to 116th and 105th respectively. Pakistan and Bangladesh drop two places each to 123rd and 137th, respectively. Maldives, the leader among the South Asian countries, drops one place to settle at 67th place.
The World Economic Forum has issued its Global Information Technology Report which includes the NRI rankings. I find the sub indices always more instructive but for now, only the top line aggregate rankings are discussed. The big winner, among the countries LIRNEasia works in and the WEF covers, is Indonesia, advancing from 67th place in 2009-10 to 53rd place in 2010-11, a massive jump of 14 places. Sri Lanka has advanced six places from 72nd to 66th. Bangladesh advances three places to 115th, from 118th.
The AT Kearney Global Services Location Index for 2011 is out. I seem to have missed the 2010 report, so comparing with 2009, which I did do a post on. India is still number 1 and China is number 2. No change. Thailand has slipped to 7 from 4, overtaken by Indonesia.
One of the things I always have to pause and explain when talking about our Teleuse@BOP work is why 100% of Filipinos at the BOP use SMS and some never use the mobiles to make a call. Now we find the Americans are beginning to emulate the Pinoys. Liza Colburn uses her cellphone constantly. She taps out her grocery lists, records voice memos, listens to music at the gym, tracks her caloric intake and posts frequent updates to her Twitter and Facebook accounts. The one thing she doesn’t use her cellphone for?
Colloquium conducted by Dr. Erwin Alampay of NCPAG, Philippines. Presentation began by looking at the potential for M-money. Why should we use m-money? Improving efficiency: Improve services, financial services.
Unsatisfied broadband users added flavor to both our Public Seminar and Mobile Broadband QoSE workshop. That included university students prevented access during the residential peak to Wi-Max subscribers experiencing 20% of the promised speed – even with perfect LoS (Line of Sight). Such complaints are common and not limited to Sri Lanka. From Indonesia to India and from Bangladesh to Philippines we find broadband users rant not receiving the promised. We empathise with them, but this hardly an Asian or a developing world issue.
Old habits die hard. When you have been a member of a tiny Trotskyite left political party for the longer period of your life and seen the World Bank as your arch enemy, you may forget that you are on the same side now. This seems to be what happens to Sri Lanka’s Minister of Science and Technology, Prof. Tissa Vitharana, once in a while. His latest holler, as reported by ‘The Catalyst’ – the newsletter of the Information and Communication Agency of Sri Lanka (ICTA), the apex body of ICTs that spearhead the e-Sri Lanka program, funded by the World Bank, goes as follows: “At a time when the ‘world funding bodies’ proposed the setting of Internet cafes in cities of Sri Lanka in a manner that would only cater only to the rich elite, President Mahinda Rajapaksa decided that Nenasalas or wisdom outlets should be setup instead island-wide to cater to the poor rural folk.
An article entitled, ‘Teleuse at the Bottom of the Pyramid: Beyond Universal Access’, co-authored by Harsha de Silva and Ayesha Zainudeen, has been published in Telektronikk, a leading telecommunications journal, published by Telenor, Norway. Appearing in the journal’s second issue for 2008, aptly titled, ‘Emerging Markets in Telecommunications’, the article explores the extent to which “universal access” to telecommunications has been achieved in Asia, based on findings from LIRNEasia’s five-country study of the use of telecommunication services at the ‘Bottom of the Pyramid’, namely in India, Pakistan, Philippines, Sri Lanka and Thailand. Very high levels of access, but low levels of ownership are found. The paper then looks at the potential benefits that these non-owner users are missing out on, and then goes on to look at the key barriers to ownership that are faced by them. The paper estimates that there could be close to 150 million new subscribers at the BOP in these five countries by mid-2008.
LIRNEasia might not be as high tech as some of the big IT players but in our own way we have made a successful effort to make ourselves a virtual team. Not a choice – that was the only way we could operate in multiple countries (For example, in this cycle, TRE surveys will be in nine countries – Afghanistan, Bangladesh, India, Indonesia, Maldives, Pakistan, Philippines, Sri Lanka and Thailand; not to mention CPRSouth 3 in Beijing)without budgets comparable to what INGOs use to run regional networks. We also thought our own experiences will be useful for others. Hence the Virtual Organisation (VO) project. It had two aspects; developing the VO and using it to conduct LIRNEasia’s other research projects.
Among the five countries LIRNEasia has conducted its survey on teleuse at the Bottom of the Pyramid (BoP), which country do you think we found people who are least willing to share their mobile phone with a another? (a) India (b) Pakistan (c) Philippines (d) Sri Lanka (e) Thailand This was one of the interesting questions asked during the interactive quiz show at the LIRNEasia organized session at GK3, ‘Teleuse at the Bottom of the Pyramid’. The session addressed issues like the misconceptions about the teleuse (including Internet) at the BoP; exact nature of the demand at the BoP (in terms of using common facilities, getting connected, staying connected); strategic behaviours do users at the BoP engage in and policy and regulatory barriers stand in the way of the BoP being served. Team Blue emerged as clear winners scoring 105 marks against 35 scored by Team Red. Part 2 of the quiz show will be there today (Dec 13) from 14:00 – 15:30 hrs @ Room 302, Level 3, KLCC.
A new documentary film, titled Teleuse@BOP, recently produced by TVE Asia Pacific (TVEAP) and based on LIRNEasia’s study on Teleuse at the Bottom of the Pyramid, highlights a communication revolution happening in Asia’s emerging telecommunication markets. When it comes to using phones, the film says, people at the bottom of the income pyramid are no different from anyone else; they value the enhanced personal security, including emergency communications, and social networking benefits. Increasingly, poor people are not content with just using public phones or shared access phones (belonging friends or family). They see a utility and social value of having their own phones.
Cell phones double as electronic wallets in RP By Oliver Teves Associated Press Last updated 10:42am (Mla time) 09/30/2007 Philippine Daily Inquirer SAN MIGUEL, Philippines–It’s Thursday, so 18-year-old Dennis Tiangco is off to a bank to collect his weekly allowance, zapped by his mother–who’s working in Hong Kong–to his electronic wallet: his cell phone. Sauntering into a branch of GM Bank in the town of San Miguel, Dennis fills out a form, sends a text message via his phone to a bank line dedicated to the service. In a matter of seconds, the transaction is approved and the teller gives him P2,500 (US$54), minus a 1-percent fee. He doesn’t need a bank account to retrieve the money. More than 5.