Natural disasters and humanitarian crises often create disorder and panic. While basic needs such as food, clean water, and shelter often take priority, access to accurate information helps calm societal turbulence. For information to be communicated, the underlying network must function, and for information to be accurate, the supporting soft infrastructure, such as institutions and policies, must exist. 
Natural disasters and humanitarian crises often create disorder and panic. While basic needs such as food, clean water, and shelter often take priority, access to accurate information helps calm societal turbulence. For information to be communicated, the underlying network must function, and for information to be accurate, the supporting soft infrastructure, such as institutions and policies, must exist. 
The Supreme Court of Sri Lanka recently ruled that several sections of the proposed Telecommunications Amendment Bill are inconsistent with the country’s Constitution. This decision comes after significant opposition and criticism from experts, including LIRNEasia Chair Prof. Rohan Samarajiva, who had been vocal about the potential threats to democratic values posed by certain provisions in the bill. One of the most controversial aspects of the bill was the proposed Section 59A, which aimed to introduce a new offence related to telecommunications. The section stated: “Every person who, wilfully makes a telephone call or sends or transmits a message using a telephone, with the intention of causing public commotion or disrupting public tranquillity commits an offence and shall on conviction be liable to a fine not exceeding one million rupees or to an imprisonment of either description for a term not exceeding three months or to both such fine and imprisonment and in the event of the offence being committed continuously, to a fine of one thousand five hundred rupees for each day on which the offence is so committed or an imprisonment of either description for a term not exceeding six months or to both such fine and imprisonment. 
In her latest article for Daily FT, LIRNEasia policy fellow Tahani Iqbal critiques the current amendment process of Sri Lanka’s Telecommunications Act, stating it “has not been transparent and open,” and calling for a comprehensive overhaul of the Act, aligning with the newly issued National Digital Economy Strategy 2030, to truly drive Sri Lanka’s digital development. “It is critical that the Government puts a stop to its conservative and traditional approach to telecoms regulation and handles it in a way that will ensure that digital connectivity spurs the development of the nation. Converged markets and services require converged authorities and approaches to governance. The amended Bill has no place in Sri Lanka’s digital future and should be sent back to the drawing board for a proper re-draft.” Despite several attempts to revise the Act, Tahani argues that the lack of substantial updates has left Sri Lanka with a “low level maturity [in] legal and governance frameworks,” as evidenced by its G2 ranking from the International Telecommunications Union. 
During the annual conference of the ICRIER Prosus Centre for Internet and Digital Economy (IPCIDE), which held in New Delhi on February 16, LIRNEasia CEO Helani Galpaya stressed on the need to address both demand and supply sides of internet use, advocating for education reform and digital literacy initiatives to bridge access gaps. Helani Galpaya is a member of the Advisory Board of IPCIDE. The focus of the event was the launch of the “State of India’s Digital Economy (SIDE) 2024” report, a comprehensive analysis of India’s digital transformation journey. Co-founded by the Indian Council for Research on International Economic Relations (ICRIER) and Prosus, a global consumer internet group, IPCIDE aims to shape policy by providing empirical evidence to guide India’s digital evolution. The 2024 report highlights that India’s digital economy is only second to that of the USA when viewed as a whole, but it falls behind when digital dividends are considered on a per capita basis. 
LIRNEasia Chair Rohan Samarajiva and I were invited to share our experiences at a UNESCAP capacity building workshop on Universal Service Fund modernization on 23 June 2022. Government officials from over 15 countries in the Asia-Pacific attended the two-day programme. Other speakers at the session included Atsuko Okuda (Regional Director, ITU-D), Charles Pierre Marie Hurphy (Senior Digital Development Specialist, World Bank), and John Garrity (Chief of Party, USAID BEACON Activity). In our talk, we discussed (i) how assess the performance of USFs and (ii) how to design good USFs. See our slides here.
The Internet has been a means of providing continuity in employment and education to many in the midst of the COVID-19 pandemic. Stakeholders throughout the Internet ecosystem have had to step up to provide connectivity—both to those previously unconnected, and those already connected but with increased demand. Internet service providers (ISPs) in Sri Lanka have been no exception. Responding to a request of the Telecommunications Regulatory Commission of Sri Lanka (TRCSL), many fixed and mobile Internet service providers began providing special packages targeting those working and studying from home. The basic premise is that these packages should allow for cheaper access to the Internet to allow individuals to engage in their work and/or studies.
This report is the result of research conducted by GSMA’s Connected Women programme and LIRNEasia in Myanmar in 2015. LIRNEasia’s nationally representative baseline survey of ICT needs and usage in Myanmar showed a gender gap in mobile ownership of 29% by March 2015. Together with GSM Association’s Connected Women program, LIRNEasia explored the reasons behind this gender gap through a series of in-depth interviews and focus group discussions held in Yangon (urban) and Pantanaw (rural) among 91 men and women in July 2015. Further questions on mobile internet awareness and use, as well as barriers to use were explored, yielding a rich set of findings and a large set of policy recommendations. Read full report: Mobile phones, internet, and gender in Myanmar
As part of electricity work LIRNEasia has made recommendations on the importance of DSM in Sri Lanka. Effective DSM is not possible without smart meters and that was an important part of the message, when we were invited by the Colombo Electricity Board (CEB) to share our research with their senior management. So it was with great interest that I perused the research of one of the winning finalists from a Big Data Challenge conducted by Telecom Italia (and partners) with data pertaining to the territories of Milan and of the Autonomous Province of Trento in Italy. The datasets covered telecommunications, energy, weather, public and private transport, social networks and events. The researchers utilized smart meter data and behavioral data extracted from the Telecom Italia’s transaction generated data to predict peak daily energy consumption and also the average daily energy consumption for each line through the electrical grid of the Trentino Province.
Today, our CEO Helani Galpaya was on a panel “Harnessing the power of convergence and big data for enterprise success” at a Sri Lankan summit called “Enterprise 2.0: building future ready enterprises” (full video of the panel session is available HERE). I thought some of the ideas she proposed about were worthy of further discussion. LIRNEasia is curently working on utilizing telecom network Transaction Generated Information (TGI) to conduct public interest research using big data. One of her comments was about how companies are not fully appreciating the value of the data that they have.
LIRNEasia’s preliminary round of mobile broadband quality testing in selected locations in Western Province unveils both hopes and issues. The good news is that the quality of both key pre-paid mobile broadband services is satisfactory, in majority of locations. However, unusual quality drops in several places indicates that this performance is not always a certainty. In general, a mobile broadband user in Western Province can expect a reasonable quality unless a rare issue like the distance from a tower or a higher number of simultaneous users hinders it. LIRNEasia tested the broadband quality of the popular pre-paid High Speed Packet Access (HSPA) broadband connections of the two key providers.
CHAKULA is a newsletter produced by the Association for Progressive Communications (APC). Named after the Swahili word for ‘food’, it aims to mobilise African civil society around ICT policy for sustainable development and social justice issues. The latest issue features an e-interview with LIRNEasia’s CEO Rohan Samarajiva, but it is not the only reason why we thought of highlighting the issue. The content is interesting and very readable. We publish two e-interviews from July 2010 issue here fully, as they are not available on public domain.
We have been following the emotionally loaded net neutrality debate for some time with some detachment. Our research clearly shows that low prices are critical if the BOP is to join the Internet economy and that low prices are not sustainable without the adaptation of the budget telecom network model to broadband supply. One of the most controversial of the recommendations that came out of this work is that which said one should go gentle on regulating quality. The main reason we said that was because we believed that the poor needed access in the form of different price-quality bundles; that if high quality standards were imposed by fiat, the only victims would be the price-sensitive consumers who would get priced out. While we did not take an explicit position on net neutrality those days, we now have to, based on what we have learned.
The UK regulator, Ofcom, has proposed cuts in interconnection fees (also known as mobile termination rates), the wholesale charges that operators make to connect calls to each others’ networks. It has unveiled plans to cut the rate in stages from 4.3 pence ($0.065) per minute to 0.005 pence per minute by 2015.
In an interesting post, that we recommend you read in full, Micheal Gurstein makes the case for telecenters despite the Nenasala debacle of the ICT Agency of Sri Lanka. Here is his key question: Or to put the question another way—what do we lose if we (or rural Sri Lankans) only have mobile communications with optional access to the Internet and we by-pass the personal computer completely? What happens if that becomes the communications paradigm for a range of countries such as Sri Lanka who, having not managed to effectively respond to the digital divide to this point, decide basically to give up the fight and leave it all to the ambitions and creativity of the mobile operators. We can say more, much more (and have, with more evidence than casual observation), but here is the comment I left on his blog: “Give up the fight and leave it all to the ambition and creativity of the mobile operators?” Well, isn’t that a smooth rhetorical move?
Google has announced that it will be rolling out superfast broadband as demonstration projects. “Google, indeed, appears to be playing a chess game,” said David B. Yoffie, a professor at the Harvard Business School. “If they can create an even mildly credible commitment to offer superfast broadband to the home, it could strike fear in the hearts of cable and telcos, stimulating an arms race of investment — just as they did in the auction for spectrum a few years ago.” In a post on its corporate blog, Google said it planned to build and test a high-speed fiber optic broadband network capable of allowing people to surf the Web at a gigabit a second, or about 100 times the speed of many broadband connections.
It is nice to know that we at LIRNEasia have been ahead of the curve on Broadband QoSE, including on understanding it as more than simply download speed. Professor Gonsalves’s paper on the subject is here. The NYT today carried a story that says many of the things we have been talking about for the past two years. Tracking the speed of Internet service is becoming more and more important as everyone asks the Internet to do more than handle e-mail messages and Web pages. A few lines of text can take its time arriving, but applications sending voice calls or streaming video become unusable if there is too much delay in delivery.